Senior Customer Support Specialist

hace 1 mes


Guate, Guatemala VXI Global Solutions A tiempo completo

We are seeking a skilled Senior Customer Support Specialist to join our dynamic team at VXI Global Solutions.

Competitive Salary and Benefits

Our company offers a competitive salary of $40,000 - $60,000 per annum, depending on experience, along with a range of benefits that include comprehensive training, opportunities for career advancement, and a positive work environment.

This role involves handling inbound customer inquiries via phone, providing accurate and timely information regarding products and services. The successful candidate will be responsible for resolving customer issues with a focus on first-call resolution, ensuring a positive customer experience.

To excel in this position, you will need:

  • A high school diploma or equivalent
  • Advanced English proficiency, both spoken and written
  • Previous experience in customer service or call center environment is a plus
  • Strong communication and interpersonal skills
  • Ability to multitask and handle high call volumes with professionalism
  • Basic computer skills and familiarity with CRM software is an advantage

We are committed to delivering exceptional customer service and strive to create a positive and collaborative work environment. If you are passionate about helping others and thrive in a fast-paced environment, we would love to hear from you.



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