Customer Service Specialist

hace 2 semanas


Guate, Guatemala Innovación de Talento A tiempo completo
About Us

Innovación de Talento is a forward-thinking organization dedicated to delivering exceptional customer experiences.

Job Overview

We are seeking a highly skilled Customer Service Specialist to join our team. This role will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.

Key Responsibilities
  • Provide timely and effective solutions to customer inquiries and concerns.
  • Maintain a positive and professional attitude, even in challenging situations.
  • Develop and maintain strong relationships with customers through active listening and empathy.
  • Collaborate with internal teams to resolve complex issues and improve overall customer satisfaction.
Requirements
  • Minimum 1 year of customer service experience, preferably in a fast-paced environment.
  • Excellent communication and interpersonal skills, both written and verbal.
  • Advanced English language proficiency, with the ability to understand and articulate complex concepts.
  • Proven ability to work independently and as part of a team, with a strong focus on teamwork and collaboration.
  • Schedule flexibility, with availability to work varied shifts, including weekends and holidays.
What We Offer
  • Competitive salary: $45,000 - $60,000 per year, depending on experience.
  • Lifetime health insurance coverage for you and your family.
  • Growth opportunities, including training and development programs.
  • A dynamic and supportive work environment, with regular team-building activities.
Additional Benefits
  • Access to cutting-edge technology and tools, to enhance your productivity and efficiency.
  • Ongoing training and coaching, to help you achieve your career goals.
  • A comprehensive benefits package, including paid time off and holidays.


  • Guate, Guatemala Innovación de Talento A tiempo completo

    We are Innovación de Talento, a company that values innovation and talent. We are seeking a Customer Service Representative to join our team.About the RoleThis is a customer-facing position that requires excellent communication skills, both written and verbal. As a Customer Service Representative, you will be the first point of contact for our customers,...


  • Guate, Guatemala Conduent Business Services A tiempo completo

    At Conduent Business Services, we are seeking a talented Customer Service Representative to join our team. In this role, you will provide exceptional customer service and support to our clients.About the RoleThis is an entry-level position that requires basic skillset in a range of processes, procedures, and systems. You will work closely with our team to...


  • Guate, Guatemala VXI Global Solutions A tiempo completo

    We are seeking a skilled Senior Customer Support Specialist to join our dynamic team at VXI Global Solutions. Competitive Salary and BenefitsOur company offers a competitive salary of $40,000 - $60,000 per annum, depending on experience, along with a range of benefits that include comprehensive training, opportunities for career advancement, and a positive...


  • Guate, Guatemala VXI Global Solutions A tiempo completo

    At VXI Global Solutions, we are seeking a dedicated and enthusiastic Customer Service Ambassador to join our dynamic call center team. As an ambassador, you will play a crucial role in delivering exceptional service to our customers while representing our brand with professionalism and integrity.What We Offer:We provide a competitive $45,000 - $55,000 annual...


  • Guate, Guatemala Kuehne+Nagel A tiempo completo

    Air Logistics Customer Care ManagerGuatemala City, Guatemala | Frachttransport und Kundenservice | Vollzeit | Estimated Salary: $45,000 - $65,000 per yearYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.Your RoleThe Air...


  • Guate, Guatemala FedEx A tiempo completo

    Job Overview">We are seeking a highly skilled and motivated Customer Service Representative to join our team at FedEx. This role involves providing exceptional customer service, handling customer inquiries, and ensuring timely resolution of issues.Key Responsibilities">The successful candidate will be responsible for:Providing over-the-counter services to...


  • Guate, Guatemala FedEx A tiempo completo

    At FedEx, we're seeking a Customer Service Coordinator to join our team. This role is responsible for providing exceptional customer service, handling administrative tasks, and supporting the front-line operation.Job OverviewWe're offering a competitive salary of $45,000 per year, plus benefits and opportunities for growth. As a Customer Service Coordinator,...


  • Guate, Guatemala VXI Global Solutions A tiempo completo

    Key ResponsibilitiesHandle inbound customer inquiries via phone, providing accurate and timely information regarding products and services.Resolve customer issues with a focus on first-call resolution, ensuring a positive customer experience.Maintain comprehensive knowledge of company products and services to effectively assist customers.Document customer...


  • Guate, Guatemala VXI Global Solutions A tiempo completo

    VXI Global Solutions is a dynamic and growing company seeking enthusiastic and dedicated professionals to join our call center team. As a key member of our team, you will play a vital role in delivering exceptional service to our customers while representing our brand with professionalism and integrity.What We Offer:A competitive salary range of $45,000 -...


  • Guate, Guatemala Advanced Call Center Technologies A tiempo completo

    Job Overview Advanced Call Center Technologies is a leading provider of customer service solutions, seeking highly skilled professionals to join our team in Guatemala City. As a Customer Service Representative, you will be the voice of our company, delivering exceptional experiences to our clients.About the Role In this role, you will be responsible for...


  • Guate, Guatemala Genpact A tiempo completo

    Genpact Job OpportunityAre you a detail-oriented individual with strong problem-solving skills? We are seeking a Technical Support Specialist to join our team.About the RoleThis is an exciting opportunity for a technical support professional to provide exceptional customer service and resolve technical issues related to products and services. The successful...


  • Guate, Guatemala FedEx A tiempo completo

    FedEx is a world-renowned logistics company seeking an experienced Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring seamless logistical experiences for our clients.We are honored to be consistently recognized as a great place to work, a...


  • Guate, Guatemala Conduent Business Services A tiempo completo

    At Conduent Business Services, we're dedicated to delivering mission-critical services and solutions that drive exceptional outcomes for our clients and the millions of people who rely on them.Job OverviewThis role offers a unique opportunity to personally thrive, make a difference, and be part of a culture where individuality is valued every day. As a...


  • Guate, Guatemala Conduent Business Services A tiempo completo

    Company OverviewAt Conduent Business Services, we deliver mission-critical services and solutions to Fortune 100 companies and governments worldwide. Our dedicated team helps create exceptional outcomes for our clients and the millions of people who rely on them. Job SummaryWe are seeking a Customer Service Representative to join our team. This entry-level...


  • Guate, Guatemala AkzoNobel A tiempo completo

    About AkzoNobelWe are a leading paints and coatings company that supplies innovative solutions to customers around the globe. Our portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by our clients due to our commitment to providing sustainable products.Akzo Nobel N.V. All rights reserved.Job OverviewThis role involves...


  • Guate, Guatemala Genpact A tiempo completo

    About the RoleGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for...


  • Guate, Guatemala Conduent Business Services A tiempo completo

    At Conduent Business Services, we are seeking a highly skilled and motivated Customer Experience Associate I to join our team. This is an excellent opportunity for individuals who want to work in a dynamic environment and make a positive impact on our clients.About the RoleThe primary responsibility of this role is to provide exceptional customer service by...


  • Guate, Guatemala Maersk A tiempo completo

    "Transforming Logistics"We are Maersk, a leader in container logistics and simplifying our customers' supply chain. We're committed to an inclusive workplace with a diverse culture, where employees can thrive. Our team is passionate about delivering exceptional customer service.Key ResponsibilitiesCoordinate logistics activities to ensure smooth delivery to...


  • Guate, Guatemala Sagan A tiempo completo

    Sagan, an exclusive membership community for top executives and CEOs, seeks a detail-oriented Regulatory Compliance Specialist to manage compliance-related projects and administrative tasks. Located in the US, this remote position offers a competitive salary range of up to $2500 USD per month.Job OverviewThis role involves handling client permits,...


  • Guate, Guatemala VXI Global Solutions A tiempo completo

    Company OverviewVXI Global Solutions is a dynamic call center team seeking enthusiastic and dedicated professionals to deliver exceptional service to customers while representing our brand with professionalism and integrity.