Customer Service Team Member

hace 1 mes


Guate, Guatemala VXI Global Solutions A tiempo completo

VXI Global Solutions is a dynamic and growing company seeking enthusiastic and dedicated professionals to join our call center team. As a key member of our team, you will play a vital role in delivering exceptional service to our customers while representing our brand with professionalism and integrity.

What We Offer:

  • A competitive salary range of $45,000 - $65,000 per year, based on experience.
  • Comprehensive training and ongoing support to ensure your success.
  • Opportunities for career advancement within a growing company.
  • A positive and collaborative work environment.

Job Description:

You will be responsible for handling inbound customer inquiries via phone, providing accurate and timely information regarding products and services. You will resolve customer issues with a focus on first-call resolution, ensuring a positive customer experience. You will maintain comprehensive knowledge of company products and services to effectively assist customers. You will document customer interactions and update account information in the system accurately.

Key Responsibilities:

  • Handle inbound customer inquiries via phone.
  • Resolve customer issues with a focus on first-call resolution.
  • Maintain comprehensive knowledge of company products and services.
  • Document customer interactions and update account information in the system accurately.

Qualifications:

  • A high school diploma or equivalent required.
  • Advanced English proficiency, both spoken and written.
  • Previous experience in customer service or call center environment is a plus.
  • Strong communication and interpersonal skills.
  • Ability to multitask and handle high call volumes with professionalism.
  • Basic computer skills and familiarity with CRM software is an advantage.
  • Flexibility to work varying shifts, including evenings and weekends.
  • Must be willing to work onsite.


  • Guate, Guatemala Innovación de Talento A tiempo completo

    We are Innovación de Talento, a company that values innovation and talent. We are seeking a Customer Service Representative to join our team.About the RoleThis is a customer-facing position that requires excellent communication skills, both written and verbal. As a Customer Service Representative, you will be the first point of contact for our customers,...


  • Guate, Guatemala Conduent Business Services A tiempo completo

    At Conduent Business Services, we are seeking a talented Customer Service Representative to join our team. In this role, you will provide exceptional customer service and support to our clients.About the RoleThis is an entry-level position that requires basic skillset in a range of processes, procedures, and systems. You will work closely with our team to...


  • Guate, Guatemala FedEx A tiempo completo

    Job Overview">We are seeking a highly skilled and motivated Customer Service Representative to join our team at FedEx. This role involves providing exceptional customer service, handling customer inquiries, and ensuring timely resolution of issues.Key Responsibilities">The successful candidate will be responsible for:Providing over-the-counter services to...


  • Guate, Guatemala VXI Global Solutions A tiempo completo

    At VXI Global Solutions, we are seeking a dedicated and enthusiastic Customer Service Ambassador to join our dynamic call center team. As an ambassador, you will play a crucial role in delivering exceptional service to our customers while representing our brand with professionalism and integrity.What We Offer:We provide a competitive $45,000 - $55,000 annual...


  • Guate, Guatemala Innovación de Talento A tiempo completo

    About UsInnovación de Talento is a forward-thinking organization dedicated to delivering exceptional customer experiences.Job OverviewWe are seeking a highly skilled Customer Service Specialist to join our team. This role will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide...


  • Guate, Guatemala Kuehne+Nagel A tiempo completo

    Air Logistics Customer Care ManagerGuatemala City, Guatemala | Frachttransport und Kundenservice | Vollzeit | Estimated Salary: $45,000 - $65,000 per yearYou build and promote great relationships with colleagues, design customer experiences that inspire loyalty. You are the most important pillar of our success. You make the difference.Your RoleThe Air...


  • Guate, Guatemala FedEx A tiempo completo

    FedEx is a world-renowned logistics company seeking an experienced Customer Service Representative to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring seamless logistical experiences for our clients.We are honored to be consistently recognized as a great place to work, a...


  • Guate, Guatemala FedEx A tiempo completo

    At FedEx, we're seeking a Customer Service Coordinator to join our team. This role is responsible for providing exceptional customer service, handling administrative tasks, and supporting the front-line operation.Job OverviewWe're offering a competitive salary of $45,000 per year, plus benefits and opportunities for growth. As a Customer Service Coordinator,...


  • Guate, Guatemala Advanced Call Center Technologies A tiempo completo

    Job Overview Advanced Call Center Technologies is a leading provider of customer service solutions, seeking highly skilled professionals to join our team in Guatemala City. As a Customer Service Representative, you will be the voice of our company, delivering exceptional experiences to our clients.About the Role In this role, you will be responsible for...


  • Guate, Guatemala VXI Global Solutions A tiempo completo

    Key ResponsibilitiesHandle inbound customer inquiries via phone, providing accurate and timely information regarding products and services.Resolve customer issues with a focus on first-call resolution, ensuring a positive customer experience.Maintain comprehensive knowledge of company products and services to effectively assist customers.Document customer...


  • Guate, Guatemala Conduent Business Services A tiempo completo

    Company OverviewAt Conduent Business Services, we deliver mission-critical services and solutions to Fortune 100 companies and governments worldwide. Our dedicated team helps create exceptional outcomes for our clients and the millions of people who rely on them. Job SummaryWe are seeking a Customer Service Representative to join our team. This entry-level...


  • Guate, Guatemala Maersk A tiempo completo

    "Transforming Logistics"We are Maersk, a leader in container logistics and simplifying our customers' supply chain. We're committed to an inclusive workplace with a diverse culture, where employees can thrive. Our team is passionate about delivering exceptional customer service.Key ResponsibilitiesCoordinate logistics activities to ensure smooth delivery to...


  • Guate, Guatemala Conduent Business Services A tiempo completo

    At Conduent Business Services, we are seeking a highly skilled and motivated Customer Experience Associate I to join our team. This is an excellent opportunity for individuals who want to work in a dynamic environment and make a positive impact on our clients.About the RoleThe primary responsibility of this role is to provide exceptional customer service by...


  • Guate, Guatemala VXI Global Solutions A tiempo completo

    We are seeking a skilled Senior Customer Support Specialist to join our dynamic team at VXI Global Solutions. Competitive Salary and BenefitsOur company offers a competitive salary of $40,000 - $60,000 per annum, depending on experience, along with a range of benefits that include comprehensive training, opportunities for career advancement, and a positive...


  • Guate, Guatemala VXI Global Solutions A tiempo completo

    Company OverviewVXI Global Solutions is a dynamic call center team seeking enthusiastic and dedicated professionals to deliver exceptional service to customers while representing our brand with professionalism and integrity.


  • Guate, Guatemala Conduent Business Services A tiempo completo

    At Conduent Business Services, we're dedicated to delivering mission-critical services and solutions that drive exceptional outcomes for our clients and the millions of people who rely on them.Job OverviewThis role offers a unique opportunity to personally thrive, make a difference, and be part of a culture where individuality is valued every day. As a...

  • Tech Support Associate

    hace 4 semanas


    Guate, Guatemala Genpact A tiempo completo

    Job DescriptionWe are seeking a highly skilled Tech Support Associate to join our team in the Financial Services department. As a key member of our support team, you will provide primary technical assistance to customers encountering issues with our products and solutions.The ideal candidate will have strong customer service skills, attention to detail, and...


  • Guate, Guatemala FundThrough A tiempo completo

    FundThrough is a leading fintech company accelerating cash flow and enabling growth for small and medium-sized businesses.About the RoleWe are seeking an experienced Software Support Engineer to join our engineering team. As a key member of our team, you will be responsible for delivering expert technical support to our customers, ensuring their short- and...


  • Guate, Guatemala KIVO A tiempo completo

    KIVO Inside Sales Business DeveloperAs a high-performing Inside Sales Business Developer at KIVO, you will play a pivotal role in driving revenue growth through engaging with warm prospects via phone and text. This dynamic position demands the ability to meet daily and monthly contact goals, identify customer needs, and provide tailored recommendations while...


  • Guate, Guatemala KIVO A tiempo completo

    About KIVOKIVO is a dynamic organization that thrives in a fast-paced environment. We are seeking a highly skilled Sales Performance Catalyst to join our team.Job SummaryWe are offering a competitive salary of $60,000 per year for this position.Key ResponsibilitiesThe Sales Performance Catalyst will be responsible for:Conducting inbound and outbound sales...