Latin America IT Support Lead Position
hace 2 días
We are seeking a skilled IT professional to lead our team in providing effective support and maintenance of IT infrastructure across the LATAM region.
About Impala TerminalsImpala Terminals is a leading provider of logistics and storage solutions. We offer a dynamic work environment with opportunities for growth and development.
Job Description:This position involves providing technical support and leadership to ensure the smooth operation of our IT systems. Responsibilities include:
- Managing and maintaining all IT-related hardware and software across the region.
- Solving complex technical issues and escalating them when necessary.
- Providing remote support to users in other regions.
- Liaising with global teams to implement IT projects.
- Ensuring the security and integrity of our IT systems.
The ideal candidate will have:
Requirements:- 3-5 years' experience in a team lead role in End User IT Support.
- Strong knowledge of Windows 10/11 and Active Directory.
- Excellent communication and customer service skills.
- Ability to work independently and exercise strong technical and business judgment.
- Strong diagnostic/troubleshooting skills.
We offer a competitive salary range of $80,000 - $110,000 per annum, depending on experience.
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