Tech Support Specialist

hace 4 semanas


Guate, Guatemala FundThrough A tiempo completo
Company Overview

FundThrough is a leading fintech company accelerating cash flow and enabling growth for small and medium-sized businesses. Based in Toronto, we operate across North America, providing AI-powered invoice funding to B2B businesses.


Job Description

We are seeking a skilled Client Support Software Engineer to join our engineering team. As a key member of the team, you will play a crucial role in enhancing our products with new features using a modern tech stack.


Estimated Salary:

$70,000 - $100,000 per year, depending on experience.


Key Responsibilities:
  • Apply in-depth troubleshooting and debugging skills to resolve customer issues.
  • Set up test environments to mirror customer production setups and perform tests using representative data.
  • Triage, debug, and resolve customer issues using internal admin tooling and development consoles.
  • Document and take ownership of bugs and areas for improvement in our product.

Required Skills and Qualifications:
  • Graduate of Computer Science, Software Engineering, or equivalent degree or experience.
  • Excellent communicator with highly professional written and oral communication skills.
  • Demonstrate an ability to manage multiple requests and create effective schedules.
  • Experience with web application/SaaS development and Ruby on Rails, PostgreSQL, ReactJS, Node, Python.

Benefits:
  • An incredibly diverse team of brilliant minds from all over the world.
  • Competitive compensation and benefits package.
  • Family-friendly policies and work-from-home options.
  • Birthday treats and lunch of your choice every week.


  • Guate, Guatemala Genpact A tiempo completo

    At Genpact, we strive to create a world that works better for people. Our team of professionals delivers outcomes that shape the future.We are inviting applications for the role of Digital Support Specialist in Tech Services.ResponsibilitiesHandle difficult interactions with customers via chat and phoneSupport scanners and printers, validate usage licenses,...


  • Guate, Guatemala Genpact A tiempo completo

    Job OverviewWe are seeking a highly skilled Technical Support Specialist to join our team at Genpact.


  • Guate, Guatemala AireSpring A tiempo completo

    About the Role:AireSpring is seeking a skilled Telecommunications Support Specialist to join our team. As a Sales Support Team Member, you will play a key role in supporting our Sales Managers.Responsibilities:Partner closely with Sales Managers to provide top-notch support.Communicate and collaborate effectively with telecom carriers, sales agents, and team...


  • Guate, Guatemala Impala Terminals A tiempo completo

    Job Title: Regional TMS Support SpecialistImpala Terminals seeks an experienced TMS Support Specialist to join our team in the Americas region.About the Role:We are looking for a highly skilled professional with extensive experience in providing end-user IT support in high-pressure environments. The ideal candidate will have strong technical and business...


  • Guate, Guatemala Genpact A tiempo completo

    At Genpact, we are shaping the future with outcomes that matter. As a Business Process Associate - Tech Support, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to provide primary support to customers encountering problems using our products and solutions. You will respond to customer product...


  • Guate, Guatemala Genpact A tiempo completo

    Genpact Job OpportunityAre you a detail-oriented individual with strong problem-solving skills? We are seeking a Technical Support Specialist to join our team.About the RoleThis is an exciting opportunity for a technical support professional to provide exceptional customer service and resolve technical issues related to products and services. The successful...


  • Guate, Guatemala Impala Terminals A tiempo completo

    Job OverviewWe are seeking a highly skilled Industrial Automation Support Specialist to join our team at Impala Terminals. In this role, you will be responsible for providing technical support and troubleshooting services for our industrial automation systems.ResponsibilitiesDiagnose and resolve day-to-day technical issues with TMS and industrial equipment...


  • Guate, Guatemala Cognits A tiempo completo

    We are seeking a highly skilled Digital Content Specialist to join our team at Cognits, a leading technology company. In this role, you will be responsible for creating engaging and effective content that drives user engagement and promotes our brand.Job DescriptionThis is a freelance position requiring 20 hours of work per week. As a Digital Content...

  • Tech Support Associate

    hace 4 semanas


    Guate, Guatemala Genpact A tiempo completo

    Job DescriptionWe are seeking a highly skilled Tech Support Associate to join our team in the Financial Services department. As a key member of our support team, you will provide primary technical assistance to customers encountering issues with our products and solutions.The ideal candidate will have strong customer service skills, attention to detail, and...


  • Guate, Guatemala GoTo A tiempo completo

    About GoToAt GoTo, we're passionate about creating a diverse and inclusive work environment that fosters growth and innovation. Our Accounting and Finance team plays a vital role in driving our business forward.Job OverviewWe're seeking a highly skilled Trilingual Customer Payment Support Specialist to join our team. As a key member of our team, you'll be...


  • Guate, Guatemala VXI Global Solutions A tiempo completo

    We are seeking a skilled Senior Customer Support Specialist to join our dynamic team at VXI Global Solutions. Competitive Salary and BenefitsOur company offers a competitive salary of $40,000 - $60,000 per annum, depending on experience, along with a range of benefits that include comprehensive training, opportunities for career advancement, and a positive...


  • Guate, Guatemala Genpact A tiempo completo

    About the RoleGenpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for...


  • Guate, Guatemala Homeroom A tiempo completo

    HomeRoom is a residential real estate marketplace that simplifies remote investing and streamlines affordable renting.We're looking for a skilled Data Marketing Specialist to create, manage, and improve our real estate listings, generate leads, maintain marketing channels, and report marketing metrics.About the RoleThis role involves posting, reviewing,...


  • Guate, Guatemala Conduent Business Services A tiempo completo

    About the Role">We are seeking a skilled Senior Financial Operations Specialist to join our team at Conduent Business Services. As a key member of our finance team, you will play a critical role in supporting the delivery of mission-critical services and solutions to Fortune 100 companies.">Job Summary">This is a dynamic role that requires strong analytical...


  • Guate, Guatemala Cognits A tiempo completo

    We are a forward-thinking tech company seeking an exceptional Digital Animation Specialist to join our dynamic team on a freelance basis. As an integral part of our creative unit, you will play a pivotal role in crafting compelling visual content that effectively communicates our solutions to clients.Excellent English language proficiency is essential for...


  • Guate, Guatemala Sagan A tiempo completo

    Company Overview:Sagan is an exclusive membership community connecting global talent with US-based businesses. We bridge the gap between international professionals and leading American companies.Job Title: Global Client Onboarding SpecialistLocation: Remote (EST Time zone)Salary Range: up to 2000 USD per monthAbout the Role:We are seeking a dedicated and...


  • Guate, Guatemala Sagan A tiempo completo

    Sagan, an exclusive membership community for top executives and CEOs, seeks a detail-oriented Regulatory Compliance Specialist to manage compliance-related projects and administrative tasks. Located in the US, this remote position offers a competitive salary range of up to $2500 USD per month.Job OverviewThis role involves handling client permits,...


  • Guate, Guatemala Conduent Business Services A tiempo completo

    At Conduent Business Services, we're dedicated to delivering mission-critical services and solutions that drive exceptional outcomes for our clients and the millions of people who rely on them.Job OverviewThis role offers a unique opportunity to personally thrive, make a difference, and be part of a culture where individuality is valued every day. As a...


  • Guate, Guatemala Conduent Business Services A tiempo completo

    Job SummaryWe are seeking a highly detail-oriented Transaction Processing Specialist to join our team at Conduent Business Services. As a key member of our operations team, you will be responsible for processing and managing documents from both electronic and hard copy forms.About the RoleThis is an entry-level position that requires basic skills in data...


  • Guate, Guatemala Innovación de Talento A tiempo completo

    About UsInnovación de Talento is a forward-thinking organization dedicated to delivering exceptional customer experiences.Job OverviewWe are seeking a highly skilled Customer Service Specialist to join our team. This role will be responsible for providing top-notch support to our clients, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide...