Customer Payment Support Specialist

About the RoleWe're seeking a skilled Technical Support Specialist to join our team at GoTo. As a key member of our customer care team, you'll play a vital role in delivering exceptional service and support to our customers.Your Key ResponsibilitiesProvide timely and effective support to customers via phone, chat, and email.Diagnose and resolve technical...

Description Where you’ll work: Guatemala City, Guatemala Customer Care and Success at GoTo At GoTo, we're passionate about making IT easy for everyone. We deliver solutions that enable secure connections, collaboration, and flexibility, empowering people to live their best lives at work and beyond. Our basic mantra is to simplify to automate...

About the Role:We are seeking an exceptional Executive Support Specialist to join our team at Kongusto in Guatemala City. As a trusted partner to our owners, you will oversee the local operation, leveraging your diverse skills and experience to drive results and contribute to our entrepreneurial environment. If you're a results-driven professional with a...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

With a startup spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create...

Company OverviewKongusto, a newly established Business Process Outsourcing (BPO) company, is expanding its operations into Guatemala City after 12 years of successful operations in El Salvador. This represents an exciting opportunity for an experienced and professional assistant to join the team and contribute to the growth of our local operation.Salary: The...

Main Purpose: Manage 2nd level of TMS Support for the Americas region. Following up all the support tickets related to the terminals in the region. Process, monitor and resolve support request, incidents and defects under established SLAs throughout the region. Identify the patterns for recurring incidents and their root causes. Analyse severity of...

Main Purpose: To support and deploy the overall Operational Technology for Liquid Terminals, aligned with the objectives set by Impala Terminals. Lead the regional team and contractors aligning with other functional teams in the necessities for Technology in all types of terminals while streamlining where possible. Be part of the OT leadership team,...

Job Responsibilities: Provide support in the development of various operational activities in the accounts/companies of the organization's clients regarding any process in the logistics chain. This support could be through back-office activities and logistics-related calls to monitor the status of the logistics process. Report on the status of loads and any...

We have a vision larger than the ocean: to be a true integrator of container logistics connecting and simplifying our customers’ supply chain. We count on our people to make it happen. We’re taking a big step on this journey: building one global HR organization. Carrying out a vital mission: support our employees, so they can best support our...

Job OverviewWe are seeking a detail-oriented Financial Data Management Specialist in Guatemala to support our finance team by ensuring the accuracy of financial data management and analysis through advanced Excel formulas, Power BI, and other accounting tools.

Responsibilities: Diagnose and troubleshoot technical issues, including account setup, network configuration, software, and hardware issues. Deliver hands-on support for a range of hardware, including PCs, laptops, and peripherals in a mixed Windows and Mac environment, using SCCM and JAMF. Perform network troubleshooting, particularly on VPN...

Job DescriptionJoin Our Team as a Sales Support Specialist in the Customer Experience Team!As a Sales Support Specialist, you’ll play a key role in supporting our Sales Managers by keeping things running smoothly with telecom carriers, sales agents, and internal teams. We’re looking for someone with a knack for critical thinking, a love for clear...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...

VXI Global Solutions is seeking enthusiastic and dedicated Customer Service Representatives to join our dynamic call center team. As a representative, you will play a crucial role in delivering exceptional service to our customers while representing our brand with professionalism and integrity. What We Offer: Competitive salary and performance-based...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

As Ocean Customer Experience Agent, you are responsible of a number of assigned Supply Chain (SCM) accounts, taking the responsibility of the efficient shipment coordination as well as the correct execution of the Service Level agreed with clients. Your responsibilities: Professional and efficient coordination of the assigned SCM account (s). ...

Graver Technologies LLC Come join a team where People make the difference!As a part of Marmon Holdings, Inc., a highly decentralized organization, we rely heavily on people with the aptitude, attitude, and entrepreneurial spirit to drive our success, and we're committed to attracting and retaining top talent. Graver Technologies has an immediate opening for...