Customer Service
hace 4 meses
- Provide support in the development of various operational activities in the accounts/companies of the organization's clients regarding any process in the logistics chain. This support could be through back-office activities and logistics-related calls to monitor the status of the logistics process.
- Report on the status of loads and any other news that arises during the movement of goods.
- Obtain the necessary documentation to complete the assigned logistics activities, whether in the air, maritime, or land fields.
- Meet the goals and expectations set by the client and/or immediate supervisor.
- Follow the responsibilities assigned by the company and your employer in terms of policies, regulations, quality, health, and safety.
Requirements
Job Requirements:- Language Proficiency: Non-bilingual candidates won't be considered (English B2 Intermediate - C1).
- Experience in the BPO industry or customer service (8 months or more).
- Attention to detail
- Communication
- Active Listening
- Problem-Solving
- Multitasking
- Flexibility
Benefits
- High competitive salary
- Growth opportunities
- Great environment
- Accessible offices (central location)
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