Customer Service

hace 4 meses


Guatemala City Boldr A tiempo completo
Job Responsibilities:
  • Provide support in the development of various operational activities in the accounts/companies of the organization's clients regarding any process in the logistics chain. This support could be through back-office activities and logistics-related calls to monitor the status of the logistics process.
  • Report on the status of loads and any other news that arises during the movement of goods.
  • Obtain the necessary documentation to complete the assigned logistics activities, whether in the air, maritime, or land fields.
  • Meet the goals and expectations set by the client and/or immediate supervisor.
  • Follow the responsibilities assigned by the company and your employer in terms of policies, regulations, quality, health, and safety.

Requirements

Job Requirements:
  1. Language Proficiency: Non-bilingual candidates won't be considered (English B2 Intermediate - C1).
  2. Experience in the BPO industry or customer service (8 months or more).
Skills Required:
  • Attention to detail
  • Communication
  • Active Listening
  • Problem-Solving
  • Multitasking
  • Flexibility

Benefits

  • High competitive salary
  • Growth opportunities
  • Great environment
  • Accessible offices (central location)


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