Customer Experience Specialist
hace 1 semana
Conduent Business Services seeks a dedicated individual to join our team as a Customer Experience Associate. This role is a key part of our mission to deliver exceptional outcomes for our clients and their customers.
Key Responsibilities:
- Support business operations through data organization and coordination.
- Perform tasks based on established procedures and guidelines.
- Utilize prior job-related experience and training to proficiently operate in a range of operational processes.
Key Skills:
- Developed skillset in a range of processes, procedures, and systems.
- Ability to problem-solve, evaluate issues, and provide the best outcome for the client and end-users.
- Exceptional interpersonal skills, including effective exchange of ideas and information.
Requirements:
- Warm and patient demeanor, with empathy and understanding towards end-users.
- Ability to serve as a team head and allocate work as needed.
- Capacity to provide specialized information in a warm and empathetic manner.
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