Customer Experience Specialist

hace 1 semana


Guate, Guatemala Conduent Business Services A tiempo completo

Conduent Business Services seeks a dedicated individual to join our team as a Customer Experience Associate. This role is a key part of our mission to deliver exceptional outcomes for our clients and their customers.

Key Responsibilities:

  • Support business operations through data organization and coordination.
  • Perform tasks based on established procedures and guidelines.
  • Utilize prior job-related experience and training to proficiently operate in a range of operational processes.

Key Skills:

  • Developed skillset in a range of processes, procedures, and systems.
  • Ability to problem-solve, evaluate issues, and provide the best outcome for the client and end-users.
  • Exceptional interpersonal skills, including effective exchange of ideas and information.

Requirements:

  • Warm and patient demeanor, with empathy and understanding towards end-users.
  • Ability to serve as a team head and allocate work as needed.
  • Capacity to provide specialized information in a warm and empathetic manner.


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