Customer Experience Associate I
hace 3 semanas
At Conduent Business Services de Guatemala S.A., we're seeking a highly skilled Customer Experience Associate I to join our team. As a key member of our organization, you'll play a critical role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities:
- Provide timely and effective support to customers via phone, email, or chat.
- Analyze and resolve customer issues efficiently, ensuring high levels of satisfaction.
- Collaborate with cross-functional teams to identify and implement process improvements.
- Stay up-to-date with product knowledge and industry trends to provide informed guidance to customers.
Requirements:
- High school diploma or equivalent required; degree in a related field preferred.
- Excellent communication and interpersonal skills, with a strong focus on customer service.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Basic computer skills and proficiency in MS Office applications.
We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
About Us:
Conduent Business Services de Guatemala S.A. is a leading provider of business process services, helping organizations like yours succeed in today's fast-paced market. We're committed to delivering exceptional results and building long-term relationships with our clients and partners.
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