Customer Experience Associate I

hace 3 semanas


Guate, Guatemala Conduent Business Services de Guatemala S.A. A tiempo completo

At Conduent Business Services de Guatemala S.A., we're seeking a highly skilled Customer Experience Associate I to join our team. As a key member of our organization, you'll play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

  • Provide timely and effective support to customers via phone, email, or chat.
  • Analyze and resolve customer issues efficiently, ensuring high levels of satisfaction.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Stay up-to-date with product knowledge and industry trends to provide informed guidance to customers.

Requirements:

  • High school diploma or equivalent required; degree in a related field preferred.
  • Excellent communication and interpersonal skills, with a strong focus on customer service.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Basic computer skills and proficiency in MS Office applications.

We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.

About Us:

Conduent Business Services de Guatemala S.A. is a leading provider of business process services, helping organizations like yours succeed in today's fast-paced market. We're committed to delivering exceptional results and building long-term relationships with our clients and partners.



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