Customer Support Specialist for Global Payments

hace 3 semanas


Guate, Guatemala GoTo A tiempo completo
Accounting and Finance at GoTo

The Accounting and Finance team is essential to our business. We need highly skilled professionals to ensure the efficient financial management and financial controls necessary to support all our business activities. This is where you make an impact.

Your Day to Day

As a Trilingual Customer Payment Support Specialist (Spanish, English, and Portuguese speaker), you will work on inbound billing activities, providing support to our customers via emails and calls. You will also solve customer disputes and collaborate with other departments to resolve issues and answer customer inquiries.

What We're Looking For

We are looking for a self-motivated, resourceful individual with advanced written and spoken skills in Spanish, English, and Portuguese. You will thrive in a high-transactional volume environment, have excellent communication and collaboration skills, and be proficient in Excel. Prior experience in customer support or finance roles is a plus. You will be working towards a shared goal with an open-minded and cohesive team that values diversity and inclusivity.

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