Help Desk IT Support

Job Title: Help Desk Location: Zona 13Job Summary:We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer...

We are seeking a highly motivated Help Desk Technician to join our team at Corporacion Grupo TACSA. As a critical component of our Technical Support Team, you will be responsible for providing top-notch technical assistance to our clients via various communication channels.About the PositionIn this role, you will play a pivotal part in ensuring customer...

Ser la primera línea de atención y soporte para los stakeholders, tener la capacidad técnica para resolver o escalar al equipo que pueda dar el apoyo necesario y brindar el seguimiento necesario para concluir las solicitudes de estos.Tener el conocimiento para dar capacitaciones a los stakeholders en las siguientes herramientas: Plataforma multi-agente,...

Corporacion Grupo TACSA is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Help Desk, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat.About the RoleIn this role, you will troubleshoot issues, guide users through solutions, and maintain high levels of...

Job Summary:We are seeking a dedicated Help Desk / Call Center Technician to provide exceptional technical support to our customers. In this role, you will be responsible for troubleshooting issues, guiding users through solutions, and maintaining high levels of customer satisfaction.Key Responsibilities:Respond promptly to customer inquiries and provide...

Job Title: Help Desk Location: zona 13 Job Summary: We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer...

Corporacion Grupo TACSA is seeking a dedicated Technical Support Specialist to provide exceptional technical support to our customers via phone, email, and chat.Techincal Support Specialist Summary:Respond promptly to customer inquiries and provide accurate information.Diagnose and troubleshoot hardware and software issues.Assist users with technical...

Main Purpose Lead 2nd level of TMS Support for the Global region. Following up all the support tickets from the terminals in the region. Process, supervise and resolve support request, incidents and defects under established SLAs throughout the World. Identify the patterns for recurring incidents and their root causes. Analyze severity of issues and raise...

Job Title: Help DeskLocation: zona 13Job Summary:We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer...

CORPORACION GRUPO TACSA is currently seeking a Technical Assistance Associate to join our Help Desk team. In this role, you will be responsible for delivering exceptional technical support to our clients through various communication channels.About the JobAs a key member of our Technical Support Team, you will troubleshoot issues, document solutions, and...

Job Title: Help DeskLocation: zona 13Job Summary:We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer...

We are seeking a dedicated and skilled Customer Support Specialist to join our team at Corporacion Grupo TACSA. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat.The ideal candidate will possess a strong understanding of computer systems, mobile devices, and networking, as well as...

Job Overview:CORPORACION GRUPO TACSA is seeking a skilled Help Desk / Call Center Technician to provide top-notch technical support to our customers. As a member of our team, you will be responsible for resolving customer issues, documenting solutions, and collaborating with colleagues to deliver exceptional service.Responsibilities:Provide timely and...

Ser la primera línea de atención y soporte para los stakeholders, tener la capacidad técnica para resolver o escalar al equipo que pueda dar el apoyo necesario y brindar el seguimiento necesario para concluir las solicitudes de estos.Tener el conocimiento para dar capacitaciones a los stakeholders en las siguientes herramientas: Plataforma multi-agente,...

Resumen del puestoComo Agente de Soporte Técnico en Yalutec, serás la primera línea de atención y soporte para los stakeholders. Tendrás la capacidad técnica para resolver o escalar al equipo que pueda dar el apoyo necesario y brindar el seguimiento necesario para concluir las solicitudes de estos.Tendrás conocimiento para dar capacitaciones a los...

About Us:Talento GT is a forward-thinking organization that prioritizes innovation and excellence in all aspects of our business.We are seeking a skilled and experienced Front Desk Representative to join our team and help us achieve our goals.Job Responsibilities:Provide exceptional customer service to internal and external clientsManage client inquiries and...

Ayuda a nuestros clientesEsperamos que tengas una excelente experiencia en atención al cliente (call center de tecnología, mesa de servicio, Help Desk) y que puedas ayudarnos a brindar un servicio excepcional a nuestros clientes. Serás responsable de dar soporte a los tickets de soporte que ingresan a la plataforma en tiempo y forma conforme al SLA.Darás...

Main Purpose The successful applicant will be required to provide effective leadership and skilled IT assistance across the LATAM region and will be reporting directly to the Network Security and Lead Architect. The successful applicant is responsible for supporting and maintaining of all IT-related hardware/software across the region (network...

Objetivo del puesto:Responsable de planificar, establecer y controlar los sistemas de información de la empresa, supervisando el desarrollo, mantenimiento de sistemas, los procedimientos administrativos del soporte técnico y el procesamiento de los datos.Conocimiento en:• Planeación y desarrollo de proyectos informáticos. • Conocimientos en análisis...

Talento GT: Where Talent Meets Opportunity:At Talento GT, we believe that our people are our greatest asset.We are committed to fostering a culture of excellence, innovation, and collaboration, where our employees can grow and thrive.About the Role:We are seeking a talented and experienced Front Desk Representative to join our team and help us deliver...