Technical Assistance Associate

Corporacion Grupo TACSA is seeking a dedicated Technical Support Specialist to provide exceptional technical support to our customers via phone, email, and chat.Techincal Support Specialist Summary:Respond promptly to customer inquiries and provide accurate information.Diagnose and troubleshoot hardware and software issues.Assist users with technical...

Job Summary:We are seeking a dedicated Help Desk / Call Center Technician to provide exceptional technical support to our customers. In this role, you will be responsible for troubleshooting issues, guiding users through solutions, and maintaining high levels of customer satisfaction.Key Responsibilities:Respond promptly to customer inquiries and provide...

We are seeking a highly motivated Help Desk Technician to join our team at Corporacion Grupo TACSA. As a critical component of our Technical Support Team, you will be responsible for providing top-notch technical assistance to our clients via various communication channels.About the PositionIn this role, you will play a pivotal part in ensuring customer...

We are seeking a dedicated and skilled Customer Support Specialist to join our team at Corporacion Grupo TACSA. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat.The ideal candidate will possess a strong understanding of computer systems, mobile devices, and networking, as well as...

Job Title: Help Desk Location: Zona 13 Job Summary: We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer...

Job Title: Help Desk Location: zona 13 Job Summary: We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer...

Job Title: Help DeskLocation: zona 13Job Summary:We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer...

Job Title: Help Desk Location: Zona 13Job Summary:We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer...

Corporacion Grupo TACSA is seeking a highly skilled Customer Support Specialist to join our team. As a key member of our Help Desk, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat.About the RoleIn this role, you will troubleshoot issues, guide users through solutions, and maintain high levels of...

Job Title: Help DeskLocation: zona 13Job Summary:We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer...

Job Overview:CORPORACION GRUPO TACSA is seeking a skilled Help Desk / Call Center Technician to provide top-notch technical support to our customers. As a member of our team, you will be responsible for resolving customer issues, documenting solutions, and collaborating with colleagues to deliver exceptional service.Responsibilities:Provide timely and...

Main Purpose The successful applicant will be required to provide effective leadership and skilled IT assistance across the LATAM region and will be reporting directly to the Network Security and Lead Architect. The successful applicant is responsible for supporting and maintaining of all IT-related hardware/software across the region (network...

Main Purpose Lead 2nd level of TMS Support for the Global region. Following up all the support tickets from the terminals in the region. Process, supervise and resolve support request, incidents and defects under established SLAs throughout the World. Identify the patterns for recurring incidents and their root causes. Analyze severity of issues and raise...