Workforce Management Business Partner

hace 1 semana


Guate, Guatemala Conduent Business Services A tiempo completo
Conduent Business Services: A Leader in Mission-Critical Services

At Conduent Business Services, we deliver exceptional outcomes for our clients and the millions of people who count on them. Our dedicated associates are the backbone of our organization, and we're committed to creating a culture where individuality is noticed and valued every day.

Job Summary

We're seeking a highly skilled Workforce Management Business Partner to join our team. As a key member of our operations team, you'll be responsible for delivering high-quality workforce management services to our clients.

Key Responsibilities
  • Take ownership of workforce management delivery and quality on an account level, ensuring seamless execution of large programs or multiple medium-sized programs across regional or business segments.
  • Lead and mentor a team of workforce management employees, providing guidance and support to ensure they meet operational needs.
  • Develop and maintain strong relationships with operations teams, serving as the primary point of contact for any operational concerns.
  • Optimize workforce management performance by identifying opportunities for improvement and implementing process enhancements.
  • Collaborate with cross-functional teams to integrate additional operational and workforce management resources, resolving process bottlenecks and obstacles.
What We Offer

As a Workforce Management Business Partner at Conduent Business Services, you'll have the opportunity to make a meaningful impact on our clients' success. We offer a dynamic work environment, competitive compensation, and a range of benefits to support your career growth and well-being.



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