Support Team Assistant

hace 6 días


Guate, Guatemala PST A tiempo completo
About the Role

We are looking for a highly organized and detail-oriented individual to join our Support Team as a Client Management Specialist. In this role, you will be responsible for providing exceptional customer service and support to our clients.

Responsibilities:
  1. Create and manage customer tickets, ensuring timely resolution of issues.
  2. Develop and maintain strong relationships with clients through effective communication and issue resolution.
  3. Collaborate with internal teams to ensure seamless ticket processing and resolution.
  4. Develop and implement processes to improve customer satisfaction and experience.


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