Customer Service Representative

hace 3 días


Guate, Guatemala PST A tiempo completo
Job Description

PST.AG is seeking a motivated and communicative assistant to support our team in customer management. This role offers the opportunity to work in a dynamic, international environment.

Key Responsibilities:
  • Customer Care: Creating tickets and resolving customer cases.
  • Customer Communication: Delivering comprehensive, seamless customer support from start to finish.
  • Ticket Processing: Initiating, tracking, and reviewing tickets as well as supporting customers throughout the entire process.
  • Scheduling Appointments: Arranging and organizing appointments and documenting their content.
  • Enterprise Resource Planning System: Creating, from offers up to invoices, out of an ERP-System.

Not limited to:

  • Customer Care
  • Process Documentation
  • Workflow management
  • Marketing/Social Media

  • Customer Care Support

    hace 3 días


    Guate, Guatemala PST A tiempo completo

    PST.AG is looking for a motivated and communicative assistant to support our team in the area of customer management. It offers the opportunity to work in a dynamic, international environment.Responsibilities:• Customer Care: Creating tickets and resolving customer cases.• Customer Communication: Delivering comprehensive, seamless customer support from...


  • Guate, Guatemala PST A tiempo completo

    Job SummaryPST.AG is seeking a talented and motivated individual to fill the position of Support Team Assistant. As a key member of our team, you will be responsible for providing top-notch customer service and support to our clients.Key Responsibilities:Provide exceptional customer service and support to clients via phone, email, and chat.Manage customer...

  • Digitador de Call Center

    hace 1 semana


    Guate, Guatemala CORPORACION GYM A tiempo completo

    Empresa global de servicios y tecnología de la información Esta en busca de Customer Service Agent, dedicados a brindar la mejor atención al cliente para ofrece servicios de soporte y asistencia a través de múltiples canales de comunicación, incluyendo disponibilidad de horario.Ofrecemos:Salario Competitivo Bonos por Productividad


  • Guate, Guatemala [24]7, SOCIEDAD ANONIMA A tiempo completo

    Estamos en búsqueda de un Especialista en Servicio al Cliente altamente orientado a retail, banking y consultas de customer service, con un sólido dominio del inglés (85%) para formar parte de nuestro equipo. El candidato ideal será responsable de brindar atención excepcional a los clientes, resolver consultas y garantizar una experiencia positiva en...

  • Support Team Assistant

    hace 3 días


    Guate, Guatemala PST A tiempo completo

    About the RoleWe are looking for a highly organized and detail-oriented individual to join our Support Team as a Client Management Specialist. In this role, you will be responsible for providing exceptional customer service and support to our clients.Responsibilities:Create and manage customer tickets, ensuring timely resolution of issues.Develop and...


  • Guate, Guatemala [24]7, SOCIEDAD ANONIMA A tiempo completo

    El representante de servicio al cliente en inglés será responsable de brindar un servicio excepcional a los clientes en los sectores de Retail, Banking y Customer Service. Esto incluye responder consultas, resolver problemas y garantizar la satisfacción del cliente en todo momento."• Excelente dominio del idioma inglés (hablado y escrito).•...


  • Guate, Guatemala Continental Motores S.A. A tiempo completo

    Descripción del CargoEstamos buscando a un Gerente de Ventas de Automóviles Usados para nuestro equipo en Continental Motores S.A.Duties and ResponsibilitiesMeeting the assigned sales target and maintaining a proactive attitude in the sales process.Prospecting and contacting new clients to increase sales.Scheduling daily meetings with potential clients and...


  • Guate, Guatemala Servicios Logísticos Guatemala, S.A. A tiempo completo

    About Us:Servicios Logísticos Guatemala, S.A. is a leading logistics company that provides innovative solutions to businesses across various industries. We are committed to delivering exceptional service and building long-term relationships with our clients.Job Overview:We are seeking a talented UX/UI Designer to join our team and help us create engaging...

  • FSO Lead

    hace 3 semanas


    Guate, Guatemala Impala Terminals A tiempo completo

    Main PurposeThe successful applicant will be required to provide effective leadership and skilled IT assistance across the LATAM region and will be reporting directly to the Network Security and Lead Architect. The successful applicant is responsible for supporting and maintaining of all IT-related hardware/software across the region (network...


  • Guate, Guatemala Impala Terminals A tiempo completo

    Main PurposeLead 2nd level of TMS Support for the Global region. Following up all the support tickets from the terminals in the region. Process, supervise and resolve support request, incidents and defects under established SLAs throughout the World. Identify the patterns for recurring incidents and their root causes. Analyze severity of issues and raise...

  • FSO Lead

    hace 3 semanas


    Guate, Guatemala Impala Terminals A tiempo completo

    Main PurposeThe successful applicant will be required to provide effective leadership and skilled IT assistance across the LATAM region and will be reporting directly to the Network Security and Lead Architect. The successful applicant is responsible for supporting and maintaining of all IT-related hardware/software across the region (network...


  • Guate, Guatemala UN Development Coordination Office A tiempo completo

    UN Development Coordination OfficeOrg. Setting and ReportingThe UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals (SDGs). As part of this reform, UN Resident...


  • Guate, Guatemala UN Development Coordination Office A tiempo completo

    UN Development Coordination OfficeOrg. Setting and ReportingThe UN Secretary-General launched on 1 January 2019 a bold and new global reform which repositioned the UN Development System to deliver more effectively and efficiently with the achievement of the 2030 Agenda and the Sustainable Development Goals (SDGs). As part of this reform, UN Resident...