HR Operations and Delivery Associate IV

hace 2 semanas

Guatemala City Conduent Business Services A tiempo completo

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Job Track Description:

  • Performs tasks based on established procedures.
  • Uses data organizing and coordination skills to perform business support or technical work.
  • Requires vocational training, certifications, licensures, or equivalent experience.

General Profile

  • Has advanced, specialized expertise within a range of analytical or operational processes.
  • Completes assignments and facilitates the work of others.
  • May coordinate assignments beyond work area.
  • Proposes improvements to processes and methods.
  • Acts as a lead, coordinating the work of others, but is not a supervisor.
  • Works autonomously within established procedures.

Functional Knowledge

  • Has developed skills in a range of processes, procedures, and systems.
  • Acts as a technical expert in some areas.

Business Expertise

  • Understanding of how teams integrate and work best together to support the achievement of company goals.

Impact

  • Impacts own team through the quality of the services or information provided.
  • Suggests improvements to work procedures and practices to improve efficiency.

Leadership

  • Serves as a team lead.
  • May allocate work to team members.
  • Provides subject matter guidance to junior team members.

Problem Solving

  • Provides solutions to atypical problems with little or no precedent.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Guides and directs on HR programs and procedures.
  • Ensures the accuracy and integrity of HR data by conducting routine audit tests.
  • Prepares documentation for the HR knowledge database.
  • Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions.
  • Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance.
  • Performs other duties as assigned.
  • Complies with all policies and standards.

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