Tech Support Representative Tier 1

Job Description Where you'll work:  Guatemala City, Guatemala  Customer Care and Success at GoTo  At GoTo, we're passionate about making IT easy for everyone. We deliver solutions that enable secure connections, collaboration, and flexibility, empowering people to live their best lives at work and beyond. Our basic mantra is to simplify to automate and...

We're Hiring: Customer Care Representative (Tech Support or collections) Hybrid (80% Work from Home & 20% On-Site in Zone 10) Morning and PM Schedules available | Full-TimeWe're looking for a bilingual Customer Care Representative to join our team You'll be responsible of providing customer service and resolutions to any software problem related to the...

We're Hiring: Customer Care Representative (Basic Tech Support) Hybrid (80% Work from Home & 20% On-Site in Zone 10) Morning and PM Schedule available | Full-TimeWe're looking for a bilingual Customer Care Representative to join our team You'll be responsible of providing customer service and resolutions to any software or hardware problem related to the...

We are seeking a dedicated and client-focused Client Support Specialist to join our team. This position is responsible for handling inbound communications, ensuring clients receive accurate information, timely updates, and professional assistance regarding their cases. The ideal candidate will demonstrate excellent communication skills,...

Job DescriptionWhere you'll work:Guatemala City – this is a hybrid role and must have flexibility to come to the office as needed.Sales at GoToAt GoTo, our Sales team connects businesses and people with technology solutions that simplify and empower daily life. We continually improve our approach by using innovation and practical AI to help you find new...

We are looking for a Travel Services Representative to assist travelers with booking support, general guidance, and itinerary coordination while working remotely. Key Responsibilities: Provide information and assistance to clients Help coordinate basic reservations Respond to travel questions and updates Communicate with suppliers for details as needed...

We are looking for an Inside Sales Representative to join our team and support the growth of our business by engaging with current, new, and lost customers. This role plays a key part in generating leads, qualifying opportunities, and collaborating with our Global Sales Network to deliver effective, results-driven solutions.Primary Responsibilities:Contact...

Our company, National Retail Solutions (NRS), currently a wholly owned subsidiary of IDT Corporation, is revolutionizing the independent retail industry by providing them with cost-effective, state of the art point of sale systems and complementary services such as apps for store management and consumer ordering, web store front for the store, and loyalty...

The Technical Support Analyst role involves offering technical assistance to customers and maintaining internal technology and IT assets. The main tasks include monitoring vital business systems, addressing customer inquiries, troubleshooting technical issues, documenting cases, collaborating with teammates, following standard procedures and ensuring...

SUMMARY/OBJECTIVEThe inside sales representative position is a customer service focused position; assisting in developing, maintaining, and interacting with new and existing customers. This position will work with the outside sales lead to process sales, provide support, and develop strategies to demonstrate the quality and benefits of the product to achieve...