Empleos actuales relacionados con Client Support Specialist - Guate, Guatemala - Tech Americas USA

  • Remote Client Travel Assistant

    hace 6 días

    Guate, Guatemala Kim Luxe Travel A tiempo completo

    We are seeking a Remote Client Travel Assistant to support travelers with organization, planning assistance, and coordination in a remote setting. Key Responsibilities: Assist clients with travel details and logistics Support coordination of reservations Provide updates and communication Share confirmations and information Review trip details for...

  • Facebook Ads specialist

    hace 2 semanas

    Guate, Guatemala DreamSite Gurus A tiempo completo

    Our client is looking for a new person to join our team and help with running Facebook ads (for our marketing agency - and clients as we get them).You must be able to show proof of ads ran in USA. - please only respond with proof a brief of the kinds of ads (industries) you have managed in the past along with their average budgets.You will be required to...

  • Psychic Coach

    hace 5 días

    Guate, Guatemala LiftTalk A tiempo completo

    Job DescriptionConduct online psychic coaching sessions via our mobile app using text, voice, or video.Provide intuitive guidance through methods such as tarot, oracle cards, energy reading, mediumship, astrology, or clairvoyance (based on your expertise).Help clients navigate emotional concerns, life decisions, relationship questions, career direction, and...

  • Customer Experience Associate IV

    hace 5 días

    Guate, Guatemala Conduent A tiempo completo

    A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la...

  • Facilities Technician III

    hace 5 días

    Guate, Guatemala Compassion International A tiempo completo

    Técnico de Instalaciones IIIEste puesto tiene base en ciudad de Guatemala**RequisitosProfesional Técnico en campos como Ingeniería Mecánica, Electricidad, Electrónica, Ingeniería Civil o Industrial.5+ años de experiencia en puestos similares.Experiencia en elaboración, ejecución y seguimiento de planes anuales de mantenimiento preventivo y...

  • Customer Experience Associate I

    hace 5 días

    Guate, Guatemala Conduent A tiempo completo

    A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la...

  • Customer Experience Associate III

    hace 5 días

    Guate, Guatemala Conduent A tiempo completo

    A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la...

Client Support Specialist

hace 18 horas

Guate, Guatemala Tech Americas USA A tiempo completo


We are seeking a dedicated and client-focused Client Support Specialist to join our team. This position is responsible for handling inbound communications, ensuring clients receive accurate information, timely updates, and professional assistance regarding their cases. The ideal candidate will demonstrate excellent communication skills, attention to detail, and the ability to manage multiple cases with efficiency and empathy.  

As a client support specialist, you will: 

  • Verify, update, and maintain accurate client information related to active cases. 
  • Respond to inbound phone calls, providing timely and professional client support.
  • Share case progress and updates with clients in a clear and empathetic manner. 
  • Direct clients to their assigned attorney or legal representative as appropriate. 
  • Accurately document all inbound interactions and case details in the CRM or internal database. 
  • Maintain a professional and supportive communication style in every client interaction. 

As a client support specialist, you have: 

  • Minimum of one (1) year of experience in customer service.
  • Excellent verbal and written communication skills.
  • Strong active listening skills with the ability to de-escalate concerns and resolve issues effectively. 
  • Proven ability to work in fast-paced environments while maintaining accuracy and attention to detail. 
  • Familiarity with CRM systems or client database platforms; ability to learn new systems quickly. 
  • Strong organizational and time-management skills, with the ability to manage multiple cases simultaneously. 
  • High level of professionalism, empathy, and cultural sensitivity when working with diverse client populations. 
  • Ability to maintain confidentiality and handle sensitive information with discretion. 
  • Team-oriented attitude with a strong sense of accountability and responsibility.