Technical Support Specialist
hace 3 horas
We are seeking a dedicated Technical Support Specialist to join Corporacion Grupo TACSA. In this role, you will be responsible for providing exceptional technical support to our customers via phone and chat.
About the JobOur ideal candidate is a highly skilled professional with strong problem-solving skills, excellent communication abilities, and a passion for helping others. You will work closely with other team members to resolve complex issues and provide timely solutions to our customers.
The key responsibilities of this role include:
- Responding promptly to customer inquiries and providing accurate information
- Diagnosing and troubleshooting hardware and software issues
- Assisting users with technical problems and guiding them through step-by-step solutions
- Documenting all interactions and solutions in the ticketing system
- Collaborating with other team members to resolve complex issues
To be successful in this role, you will need to have:
- A high school diploma or equivalent; an associate degree or higher is preferred
- Previous experience in a Help Desk or Call Center environment
- A strong understanding of computer systems, mobile devices, and networking
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple tasks
If you are passionate about technology and delivering exceptional customer service, we would love to hear from you.
What We OfferCORPORACION GRUPO TACSA offers a competitive salary and benefits package, opportunities for career advancement and professional development, and a supportive work environment with a focus on team collaboration.
-
Marketing Support Specialist
hace 3 semanas
Guatemala Creative Collabs Marketing and Design A tiempo completoCreative Collabs Marketing and Design is looking for a skilled Marketing Support Specialist to join our team. This remote opportunity offers a unique chance to work in a fast-paced environment.About the Role:We are seeking a highly organized and detail-oriented individual to provide administrative support for our marketing efforts. The ideal candidate will...
-
Security Operations Specialist
hace 1 mes
Guatemala Refrigeración Total, S.A. A tiempo completoJob DescriptionWe are seeking a reliable and vigilant Security Operations Specialist to join Refrigeracion Total, S.A. team.This role is critical for maintaining the security and operational integrity of our facilities. The specialist will monitor surveillance cameras, manage environmental settings to ensure temperatures are maintained within target ranges,...
-
Security Operations Specialist
hace 3 semanas
Guatemala Refrigeración Total, S.A. A tiempo completoWe are seeking a reliable and vigilant Security Operations Specialist to join Refrigeración Total, S.A.This critical role is responsible for maintaining the security and operational integrity of our facilities. The specialist will monitor surveillance cameras, manage environmental settings to ensure temperatures are maintained within target ranges, respond...
-
TMS Instrumentation Support Engineer
hace 1 mes
Ciudad de Guatemala Impala Terminals A tiempo completoMain Purpose Lead 2nd level of TMS Support for the Global region. Following up all the support tickets from the terminals in the region. Process, supervise and resolve support request, incidents and defects under established SLAs throughout the World. Identify the patterns for recurring incidents and their root causes. Analyze severity of issues and raise...
-
Financial Operations Specialist
hace 6 días
Guatemala Vinculate Group A tiempo completoJob Title:Financial Operations SpecialistAbout Us:Vinculate Group is a dynamic and innovative organization seeking an experienced Financial Operations Specialist to join our team. The successful candidate will have the opportunity to work in a fast-paced environment, utilizing their skills and expertise to drive business growth.Salary:We offer a competitive...
-
Help Desk IT Support
hace 19 horas
Guatemala Corporacion Grupo TACSA A tiempo completoJob Title: Help Desk Location: Zona 13 Job Summary: We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer...
-
Help Desk IT Support
hace 11 horas
Guatemala Corporacion Grupo TACSA A tiempo completoJob Title: Help Desk Location: Zona 13 Job Summary: We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer...
-
Operational Security Specialist
hace 1 mes
Guatemala Refrigeración Total, S.A. A tiempo completoWe are seeking a skilled Operational Security Specialist to maintain the security and operational integrity of our facilities. The ideal candidate will be responsible for monitoring surveillance cameras, managing environmental settings, responding to visitor access requests, managing occasional calls, and generating support tickets as necessary.Key...
-
Security Operations Specialist
hace 5 días
Guatemala Refrigeración Total, S.A. A tiempo completoRefrigeración Total, S.A. is seeking a skilled Security Operations Specialist to maintain the security and operational integrity of our facilities. This role requires a reliable individual who can monitor surveillance cameras, manage environmental settings, grant access to visitors, respond to calls and emails, and generate support tickets as necessary.Key...
-
Recruiter Support Specialist
hace 1 mes
Guatemala Vittae A tiempo completoDescripción del puestoSomos Vittae y estamos buscando un especialista en apoyo a la selección para unirse a nuestro equipo. En esta función, tendrás la oportunidad de desempeñarte como recurso clave en el proceso de reclutamiento y selección.Responsabilidades:Apoyar en todas las fases del proceso de selección de manera oportuna y diligente.Identificar...
-
Recruiter Support Specialist
hace 3 semanas
Guatemala INCOGUA S.A A tiempo completoFábrica de productos de cuidado personal">Estamos buscando un asistente de reclutamiento dinámico para apoyar en la planificación de actividades, el reclutamiento y la selección de talentos. El papel implica también archivo en expedientes, contratos laborales y trámites de IGSS.">Características del puesto:">">Servicio a clientes con actitud...
-
Guatemala GSB A tiempo completoWe are looking for an experienced Cybersecurity Specialist to join our team at GSB in Guatemala. This is a remote position that requires the right individual to lead and drive security initiatives across the organization.Job DescriptionAbout the Role:The successful candidate will be responsible for leading application security reviews, secure architecture...
-
FSO Lead
hace 1 mes
Ciudad de Guatemala Impala Terminals A tiempo completoMain Purpose The successful applicant will be required to provide effective leadership and skilled IT assistance across the LATAM region and will be reporting directly to the Network Security and Lead Architect. The successful applicant is responsible for supporting and maintaining of all IT-related hardware/software across the region (network...
-
Call Center
hace 2 horas
Guatemala Corporacion Grupo TACSA A tiempo completoJob Title: Help Desk Location: zona 13 Job Summary: We are seeking a dedicated Help Desk / Call Center Technician to join our team. In this role, you will be responsible for providing exceptional technical support to our customers via phone, email, and chat. You will troubleshoot issues, guide users through solutions, and maintain high levels of customer...
-
Guatemala GSB A tiempo completoWe are seeking a highly skilled Data Engineer to join our team at GSB in Guatemala. As a remote worker, you will be responsible for managing and developing real-time production data engineering projects using Python and Databricks.This is an exciting opportunity to work on challenging projects that require expertise in database solutions, design and...
-
Project Coordinator
hace 3 meses
Antigua Guatemala RECLUTA A tiempo completoThis is a person with excellent communication, organizational, and planning skills who plays a vital role in creating dynamic teams of professionals in the healthcare sector. These professionals are responsible for making our mission a reality in the communities of the countries where the organization has an impact. This role is essential for ensuring job...
-
Senior Full-Stack Developer Expert
hace 1 semana
Cuidad de Guatemala Vínculos Estratégicos A tiempo completoWe are seeking an experienced and skilled Senior Full-Stack Developer to join our team at Vínculos Estratégicos. This role will involve designing, developing, and maintaining complex software applications using Java, Spring Boot, and other cutting-edge technologies.As a key member of our development team, you will be responsible for:Developing...
-
Project Manager for Field Operations
hace 1 mes
Antigua Guatemala, Sacatepéquez RECLUTA A tiempo completoCompany OverviewAt RECLUTA, we are dedicated to creating dynamic teams of professionals in the healthcare sector. Our organization has a significant impact in the communities of various countries where we operate.Schedule and BenefitsThe selected candidate will work from Monday to Friday, from 8:00 am to 5:00 pm. However, the schedule may be adjusted due to...