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Senior IT Program

hace 2 meses

Guatemala City Conduent Business Services A tiempo completo

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Job Track Description:

  • Requires formal education and relevant expertise in a professional, sales, or technical area.
  • Performs technical-based activities.
  • Contributes to and manages projects.
  • Uses deductive reasoning to solve problems and make recommendations.
  • Interfaces with and influences key stakeholders.
  • Leverages previous knowledge and expertise to achieve results.
  • Ability to complete work self-guided.
  • College or university degree required.

General Profile

  • Requires knowledge and experience in the field.
  • Uses best practices and knowledge of business issues to improve products or services.
  • Solves complex problems and takes a new perspective on existing procedures.
  • Self-starter, requiring minimal guidance.
  • Acts as a resource for colleagues with less experience.

Functional Knowledge

  • Requires conceptual expertise of theories, practices, and procedures.

Business Expertise

  • Has knowledge of best practices and team integration.
  • Is aware of the competition and what differentiates them.

Impact

  • Impacts a range of customer, operational, project, or service activities.
  • Works within broad guidelines and policies.

Leadership

  • Acts as a resource for colleagues with less experience.
  • May guide small projects with manageable risks and resource requirements.

Problem Solving

  • Solves complex problems.
  • Takes a new perspective on existing solutions.
  • Exercises judgment based on reviewing many sources of information.

Interpersonal Skills

  • Ability to clearly explain difficult or sensitive information.
  • Works to build consensus within a team.

Responsibility Statements

  • Manages and delivers complex projects or programs in alignment with client expectations and business needs.
  • Manages department or cross-functional teams focused on the delivery of projects.
  • Plans and directs schedules and project budgets.
  • Organizes interdepartmental meetings and communication to ensure project/program completion.
  • Directs the activities of project support staff, project managers, and sub-contractors.
  • Ensures resources are allocated and maintained to facilitate successful project completion.
  • Assigns and monitors work of technical team members providing support and interpretation of objectives.
  • Manages priorities that require critical thinking and complex problem-solving.
  • Leads and communicates project scope, goals, and responsibilities to the project team.
  • Establishes clear stakeholder expectations and complex requirements.
  • Develops and maintains reporting procedures.
  • Monitors performance in project and program control activities.
  • Develops reports related to project activities, general project management, and financial issues.
  • Performs other duties as assigned.
  • Complies with all policies and standards.