Brand & Marketing Coordinator

hace 4 días

Guate, Guatemala IntouchCX A tiempo completo Q30,000 - Q60,000 al año

About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About The Job
IntouchCX is searching for a strategic, creative, energetic, driven brand coordinator with organizational skills that thrives in a fast-paced, team-oriented environment, and strives for success and results. Does this sound like you? Read on

The successful candidate must be passionate about all things branding, self-motivated, and prepared to work in an entrepreneurial environment. You will have the opportunity to collaborate with a diverse group of people and make a tangible contribution to one of the industry's fastest growing, innovative contact centers. This position will work very closely with our Design, Event, and Customer Marketing teams to deliver innovative brand awareness campaigns.

Reporting to the Brand and Events Manager, the Brand & Marketing Coordinator will support and coordinate development of internal and external brand and marketing initiatives across multiple platforms and formats to drive engagement, conversion, retention & leads. This individual should possess strong organizational skills and demonstrate innovative thinking in maintaining brand consistency while pushing the boundaries to set us apart in the industry.

As Brand & Marketing Coordinator, You Will…

  • Execution of event sponsorships including coordination of internal resources, deadlines, design elements and marketing collateral.
  • Collaborate with the Events team on booth design and promotional items selection and distribution management.
  • Coordinate internal stakeholders, outside suppliers, agencies, consultants, and vendors for events
  • Support Events Manager and Campus Operations in collaboration with Design Team to coordinate creation of site visit decks, welcome slides, and additional marketing collateral
  • Support coordinating prospect and client campus visits and events in conjunction with sales and operations teams, campus director and facilities.
  • Support Customer Marketing with content ideation and design mapping
  • Own content calendar, keeping up to date for cross functional teams
  • Oversee lead upload to salesforce post conference/event
  • Manage content publication on the company website
  • Administrative lead for and other cross-functional brand and communications collaboration tools
  • Oversee contracts and and invoice processing for Marketing department
  • Oversee credit card receipt processing for Marketing department
  • Execute against the brand annual KPIs and play an integral role in the development of Marketing's yearly plans to achieve brand goals

As Brand & Marketing Coordinator, You Have…

  • A Bachelor's degree in marketing or higher or equivalent combination of education and experience and training
  • 2 years experience in brand marketing and event support to position and evolve brands in the marketplace according to specific organizational goals
  • Strategic thinking and planning skills
  • Experience handling large budgets and delivering large global initiatives
  • Excellent project management skills
  • Excellent interpersonal, written & verbal communication skills
  • Ability to manage multiple work streams concurrently

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