Program Manager Lead

hace 2 horas


Guate, Guatemala Conduent Business Services A tiempo completo

About Conduent Business Services

At Conduent Business Services, we deliver mission-critical services and solutions that drive exceptional outcomes for our clients and the millions of people who count on them.

About This Role

As a Senior IT Program Manager at Conduent Business Services, you will serve as a liaison between cross-functional technical and non-technical resources and stakeholders to ensure all targets and requirements are met. This role is also responsible for identifying, escalating, and mitigating project impediments. You will have a solid understanding and growing knowledge base in project management methodologies and best practices. The successful candidate will demonstrate a growing span of influence, working across organization lines, while collaborating with varying levels of team members and leadership (including senior manager, director, VP, and C-level).

Key Responsibilities:

  • Plans, organizes, directs, controls, and delivers complex projects prioritized in alignment with client expectations and business needs. Projects may include multiple technology disciplines and/or significant business process re-engineering efforts.
  • Plans and directs schedules as well as project budgets.
  • Organizes project activities that may require interdepartmental meetings and communication ensuring completion of the project on schedule and within budget constraints.
  • Directs the activities of project support staff and subcontractors and is responsible for ensuring appropriate resources are allocated and maintained to facilitate the successful completion of the project.
  • Manages and coordinates priorities between projects requiring critical thinking and complex problem-solving.
  • Leads and communicates project scope, goals, and responsibilities to project teams; establishes clear stakeholder expectations and requirements of varying degrees of complexity.
  • Develops and maintains reporting procedures and monitors performance in project and program control activities.
  • Develops and distributes reports related to project health and status, risks, issues, dependencies, and overall performance.

Requirements:

  • Bachelor's degree or higher, or equivalent work experience.
  • 10+ years related project and/or program management experience.
  • Interacting with program-level management.
  • Stakeholder management.
  • Project management tools (e.g., Microsoft Project, MS Project Online, PowerPoint, Visio, SharePoint, Power BI).
  • Direct experience with waterfall and agile project management processes and methodologies.
  • PMP certification a plus.

Compensation and Benefits: $150,000 - $200,000 per year, depending on qualifications and experience. Conduent Business Services offers a competitive benefits package including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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