Customer Experience Specialist
hace 1 mes
Sagan is seeking a highly organized and detail-oriented Customer Experience Specialist to elevate our customer experience by being one of the first points of contact for our residents. The ideal candidate will have excellent communication skills, be driven, adaptable, and possess the ability to handle diverse customer interactions effectively.
Key Responsibilities- Customer Interaction: Handle and document a large array of resident calls throughout the day, providing solutions to concerns and issues.
- Communication: Maintain clear and professional communication with residents, ensuring a positive and helpful interaction.
- Problem-Solving: Utilize problem-solving skills to address and resolve resident issues efficiently.
- Documentation: Accurately document all interactions in the system to maintain detailed records of resident communications.
- Process Adherence: Follow established processes and procedures, while being adaptable to changes as needed.
- Language Skills: Excellent spoken and written English is required.
- Experience: Previous experience in a call center or customer service role is preferred.
- Technical Skills: Proficiency in using Google Suite and other relevant software.
- Attributes: Strong problem-solving abilities, attention to detail, and the ability to adapt to different processes and people.
- Outgoing personality with a friendly and positive attitude.
- Experience with diffusion techniques and customer engagement strategies.
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Customer Experience Specialist
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Guate, Guatemala Maersk A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Specialist to join our team at Maersk. As a key member of our organization, you will play a vital part in our success by proactively identifying issues and mitigating them to achieve best-in-class Customer Service.Key ResponsibilitiesCoordinate with Airlines, Shipping lines, Transporters, and...
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Customer Experience Specialist
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Guate, Guatemala Maersk A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Consultant to join our team at Maersk. As a key member of our organization, you will play a vital part in delivering exceptional customer service and ensuring the smooth execution of our logistics lifecycle.Key ResponsibilitiesCoordinate with airlines, shipping lines, transporters, and port...
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Customer Experience Specialist
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Guate, Guatemala Maersk A tiempo completoAbout the RoleWe are seeking a highly skilled Customer Experience Consultant to join our team at Maersk. As a key member of our global HR organization, you will play a vital part in our success by proactively identifying issues and mitigating them to achieve best-in-class Customer Service.Key ResponsibilitiesCoordinate with Airlines, Shipping lines,...
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Customer Experience Associate
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Guate, Guatemala Conduent Business Services A tiempo completoJob SummaryConduent Business Services is seeking a highly motivated and detail-oriented Customer Experience Associate to join our team. As a Customer Experience Associate, you will be responsible for providing exceptional customer service and support to our clients. This is an exciting opportunity to work with a dynamic team and contribute to the success of...
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Customer Support Specialist
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Guate, Guatemala Sagan A tiempo completo{"h1": "Customer Support Representative I - LATAM", "p": "At Sagan, we're seeking a dedicated and empathetic Customer Support Representative to be the frontline of our customer experience. This role is crucial in engaging with customers, addressing inquiries, resolving issues, and ensuring a seamless and positive experience throughout the customer journey.",...
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Customer Payment Support Specialist
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Guate, Guatemala GoTo A tiempo completoAbout the RoleWe are seeking a highly skilled and trilingual Customer Payment Support Specialist to join our Accounting and Finance team at GoTo. As a key member of our team, you will play a critical role in ensuring the efficient financial management and financial controls necessary to support all our business activities.Your Day-to-DayAs a Customer Payment...
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Customer Experience Associate III
hace 5 días
Guate, Guatemala Conduent Business Services A tiempo completoJob SummaryConduent Business Services is seeking a highly skilled and motivated Customer Experience Associate III to join our team. As a Customer Experience Associate III, you will be responsible for providing exceptional customer service and support to our clients. You will work closely with our team to resolve customer issues and provide solutions that...
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Customer Payment Support Specialist
hace 4 semanas
Guate, Guatemala GoTo A tiempo completoJoin Our Team as a Trilingual Customer Payment Support SpecialistAbout the RoleWe are seeking a highly skilled and motivated Trilingual Customer Payment Support Specialist to join our team at GoTo. As a key member of our Accounting and Finance team, you will play a critical role in ensuring the efficient financial management and financial controls necessary...
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Customer Support Specialist
hace 2 semanas
Guate, Guatemala Sagan A tiempo completoCustomer Support Representative I - LATAMLocation: Remote (EST Time Zones)Salary Range: up to 1000 USDWork Schedule: Monday to Friday, 09:00 AM to 05:00 PM (EST)Job Type: Independent ContractorAbout Sagan:Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We...
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Customer Experience Associate
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Guate, Guatemala Conduent Business Services A tiempo completo**About Conduent Business Services**We are a leading provider of business process services, delivering mission-critical solutions to Fortune 100 companies and over 500 governments. Our dedicated associates strive to create exceptional outcomes for our clients and the millions of people who count on them.**Job Overview**We are seeking a highly motivated and...
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Customer Support Specialist
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Guate, Guatemala Sagan A tiempo completoCustomer Support Representative I - LATAMLocation: Remote (EST Time Zones)Salary Range: up to 1000 USDWork Schedule: Monday to Friday, 09:00 AM to 05:00 PM (EST)**Job Overview:**Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global...
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Customer Experience Associate III
hace 1 semana
Guate, Guatemala Conduent Business Services A tiempo completoJob SummaryConduent Business Services is seeking a highly skilled Customer Experience Associate III to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through various channels.Key ResponsibilitiesProvide timely and effective support to customers through phone, email, and chat.Utilize...
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Customer Experience Associate
hace 12 horas
Guate, Guatemala Conduent Business Services A tiempo completoJob SummaryWe are seeking a highly motivated and detail-oriented Customer Experience Associate to join our team at Conduent Business Services. As a key member of our team, you will be responsible for delivering exceptional customer experiences and supporting our clients in achieving their goals.Key ResponsibilitiesProvide timely and effective support to...
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Customer Experience Associate III
hace 7 días
Guate, Guatemala Conduent Business Services A tiempo completoJob SummaryConduent Business Services is seeking a highly skilled Customer Experience Associate III to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through various channels.Key ResponsibilitiesProvide timely and effective resolution to customer inquiries and issues.Utilize data...
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Marketing Partner Specialist
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Guate, Guatemala PayPal A tiempo completoAbout the Role:We are seeking a skilled Marketing Partner Specialist to join our team at PayPal. As a Marketing Partner Specialist, you will play a key role in developing and executing marketing strategies that drive business growth and customer engagement.Key Responsibilities:Develop and execute marketing plans that align with business objectives and...
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Customer Experience Associate III
hace 4 semanas
Guate, Guatemala Conduent Business Services A tiempo completo**About Conduent Business Services**We are a leading provider of business process services, delivering mission-critical solutions to Fortune 100 companies and over 500 governments. Our dedicated associates strive to create exceptional outcomes for our clients and the millions of people who count on them.**Job Overview**We are seeking a highly skilled and...
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Customer Experience Associate IV
hace 1 semana
Guate, Guatemala Conduent Business Services A tiempo completoJob SummaryConduent Business Services is seeking a highly skilled Customer Experience Associate IV to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through our dedicated associates.Key ResponsibilitiesPerform business support or technical work, utilizing data organizing and...
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Customer Experience Associate
hace 4 semanas
Guate, Guatemala Conduent Business Services A tiempo completoAbout the RoleAt Conduent Business Services, we're dedicated to delivering exceptional outcomes for our clients and the millions of people who count on them. As a Customer Experience Associate, you'll play a vital role in helping us achieve this mission.Key ResponsibilitiesProvide top-notch customer service, ensuring that clients receive timely and effective...
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Customer Experience Associate IV
hace 1 semana
Guate, Guatemala Conduent Business Services A tiempo completoJob SummaryConduent Business Services is seeking a highly skilled Customer Experience Associate IV to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through various operational processes.Key ResponsibilitiesPerform business support or technical work, utilizing data organizing and...
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Customer Experience Associate IV
hace 1 mes
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