technical support representative

COMPANY OVERVIEW Holafly is a high-growth scale-up revolutionising how businesses and travellers connect to the internet abroad. Since 2018, we’ve empowered travellers in over 200 destinations worldwide with secure and reliable eSIM solutions. With a team of 800+ professionals across multiple countries, we are scaling globally to support travellers with...

**Where you’ll work:** Guatemala City, GU, GT **Customer Care & Success at GoTo** At GoTo, our Customer Care & Success team helps people get the most out of technology. We use innovative, AI-driven tools and automation to make support faster and smarter. Creative thinking and teamwork are at the heart of how we solve problems and enhance customer...

**Where you’ll work:** Guatemala City, GU, GT **Customer Care & Success at GoTo** At GoTo, our Customer Care & Success team helps people get the most out of technology. We use innovative, AI-driven tools and automation to make support faster and smarter. Creative thinking and teamwork are at the heart of how we solve problems and enhance customer...

L4 Full Stack DeveloperLocation: Guatemala / El SalvadorWork style: HybridModality: Full-time Who We AreWelcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative...

**Company Overview** Holafly is a high-growth scale-up revolutionising how businesses and travellers connect to the internet abroad. Since 2018, we’ve empowered travellers in over 200 destinations worldwide with secure and reliable eSIM solutions. With a team of 800+ professionals across multiple countries, we are scaling globally to support travellers...

**Job Description** **Datech Solutions Organization** is seeking an initiative-taking and dynamic individual for the position of **Solutions Architect - Autodesk LATAM** The successful candidate acts as a vital technical link between Autodesk, its resellers, and AEC (Architecture, Engineering, and Construction) customers across the LATAM region. They...

At Podium, we bring AI Employees to local businesses that turn every conversation into revenue. Trusted by 60,000+ businesses across Auto, Home Services, and Aesthetics, Podium captures and converts leads 24/7, driving both new business and repeat customers. In under 24 months, we crossed $100M in AI Agent ARR, scaling 300% year-over-year. During this time,...

About this Role: This contractor will join the Phones Support team to handle complex technical issues related to VoIP, SIP, and PBX systems for multi-site clients. The role exists to strengthen the team’s capacity on advanced troubleshooting, reduce escalation volume, and improve first-contact resolution on network and call-quality problems. The contractor...

Responsible for handling customer interactions via a call (inbound or outbound), chat, email, etc. in accordance to client’s guidelines to resolve customer’s need. Scope client line of business assigned Responsibilities Assist on maintaining Global Security Policies by informing any inappropriate activity Manage customer’s interactions in accordance...

Job Summary: The **Planning Coordinator (Workforce Coordinator)** is responsible for ensuring that workforce planning and scheduling align with operational demands and business objectives, maximizing efficiency and coverage in a dynamic BPO environment. This role focuses on demand forecasting, schedule creation, data analysis, and resource optimization,...

**Company Description** Our company specializes in comprehensive digital marketing strategies that help clients strengthen their brand presence and reach target audiences effectively. We work with both digital and traditional media, creating integrated campaigns tailored to each client’s objectives and industry. Our team focuses on measurable results,...

Sales Director, Guatemala Director Level  |  Device Access Program Location: Guatemala (with consistent travel throughout the country) Engagement type: Long-term contract Pay: Monthly base salary, plus a performance bonus of up to 20% of base tied to partner-channel sales KPIs and training/enablement effectiveness. Travel expenses are covered by the...

Responsible for handling customer interactions via a call (inbound or outbound), chat, email, etc. in accordance to client’s guidelines to resolve customer’s need. Scope client line of business assigned Responsibilities Assist on maintaining Global Security Policies by informing any inappropriate activity Manage customer’s interactions in accordance...

About Reboot Monkey Reboot Monkey is a global leader in data center services, operating in 166 countries and over 2,300 cities worldwide. Our mission: "3 engineers within 1 hour of every data center globally." The Role We're looking for a skilled Data Center Technician in Guatemala City, Guatemala to provide on-site technical support at local data center...

Dexis is a dynamic professional services firm dedicated to partnering with government and community leaders both in the U.S. and internationally to achieve critical social outcomes in a rapidly changing world. At Dexis, you will experience a corporate culture of inclusiveness, respect, fairness, and trust. You will be given the means and mentorship needed...

Who We Are ZemiTek, LLC is a Woman-Owned, SBA-certified 8(a) Small Disadvantaged Business (SDB) based in the Washington, DC metro area. We have a strong record delivering innovative and high-quality solutions. Since 2007, ZemiTek has provided technical assistance, project management, information technology (IT), knowledge management, monitoring and...

We are inviting an ambitious B2B Sales Representative to join our growing South America Sales team in Guatemala City. You will work with the leading networking solutions in the world and master your B2B sales skills. Teltonika's networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers,...

ABOUT ECHO ECHO is a global Christian agricultural networking, training, and resourcing organization. Our mission is to strengthen the capacity of a diverse global network to defeat hunger and improve lives through sustainable food and agroecosystem strategies. ECHO has a significant network of over 20,000 individuals and organizations built over 45 years...

ABOUT ECHO ECHO is a global Christian agricultural networking, training, and resourcing organization. Our mission is to strengthen the capacity of a diverse global network to defeat hunger and improve lives through sustainable food and agroecosystem strategies. ECHO has a significant network of over 20,000 individuals and organizations built over 45 years...

ABOUT ECHO: ECHO is a global Christian agricultural networking, training, and resourcing organization. Our mission is to strengthen the capacity of a diverse global network to defeat hunger and improve lives through sustainable food and agroecosystem strategies. ECHO has a significant network of over 20,000 individuals and organizations built over 45 years...