technical support representative

**Position:** **Proactive Network Operations Center (PNOC) Support Supervisor** **Department** : Support at Home Agents **Location** : Guatemala **Position Type** : Full Time, Permanent **Reports To** : Support Manager Reporting to the Support Manager, the primary goal of the PNOC Support Supervisor is to improve agent call, incident, and alert/event...

About the Role🎯 We are seeking a detail-driven and professional Accounts Receivable Specialist to support our daily financial operations. In this role, you will primarily focus on AR management, collections coordination, cash applications, and customer account maintenance, while also assisting with broader accounting tasks and month-end close...

About this Role: This contractor will join the Phones Support team to handle complex technical issues related to VoIP, SIP, and PBX systems for multi-site clients. The role exists to strengthen the team’s capacity on advanced troubleshooting, reduce escalation volume, and improve first-contact resolution on network and call-quality problems. The contractor...

Our client is a private equity-backed roofing and exteriors group in the United States, operating a family of regional brands across more than a dozen states. They restore homes and commercial properties after storm damage and work directly with insurance carriers on their customers’ behalf. They grow by acquisition, and every brand they bring in has to be...

A través de nuestros asociados, Conduent ofrece servicios y soluciones de misión crítica a empresas de Fortune 100 y más de 500 gobiernos, creando resultados excepcionales para nuestros clientes y los millones de personas que cuentan con ellos. Tienes la oportunidad de prosperar personalmente, marcar la diferencia y ser parte de una cultura donde la...

**Outbound US Sales Representative – B2B (Remote) Guatemala** **Role Overview** National Search Group is seeking an experienced, outcome-driven outbound salesperson to initiate strategic conversations with U.S. owners, CEOs, operations leaders, and HR executives. You will represent a proven recruitment firm, offering executive search solutions to...

Staff Accountant About Us The Otte Polo Group is a U.S.-based portfolio of service companies operating across technical support, customer experience, and third-party logistics. Our brands include Geeks on Site, Responsive Answering Service, and Phase V Fulfillment. Our teams operate across the United States and globally, leveraging a distributed workforce...

Overview CAREERS TO SMILE ABOUT  At PepsiCo, you’ll discover a place where our mission is to create smiles around the world. With a portfolio of more than 500 beloved brands including, Gatorade, Lay’s and Quaker, our work touches millions of people every day. At the heart of the company is a team of thinkers, creators, and problem-solvers...

**Position Summary** **Guatemala-based candidates with valid work authorization only.** The Business Analyst is responsible for systematically investigating, analyzing, and documenting business functions and processes to identify opportunities for improvement. This role defines clear requirements for technology solutions that enhance...

**Where you’ll work:** Guatemala City, GU, GT **IT & Tech Ops at GoTo** GoTo’s IT & Tech Ops team enables a remote-first, high-performance workplace—powered by state-of-the-art AI technology. We’re dedicated to delivering seamless digital experiences that boost productivity and collaboration for every employee worldwide. By harnessing AI,...

🚀 **We're looking for a Senior Data Engineer to join a high-impact healthcare data modernization initiative focused on building scalable, reliable, and production-grade data solutions on Databricks.** **Our client is modernizing existing SQL Server data workloads as part of a broader cloud and data platform transformation** , migrating legacy pipelines,...

Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management - Contract and dispute management - and more. Administrative...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an...

About the Role: At TELUS Digital, we are advancing the future of Artificial Intelligence by helping AI systems understand, process, and generate human speech with greater accuracy and naturalness. As an AI Speech & Audio Specialist in our AI Community, you will contribute to the development and improvement of next-generation speech AI technologies, including...

¿Busca una oportunidad laboral estable con prestaciones de ley, horas extras y oportunidades reales de crecimiento? Estamos contratando Auxiliares de Bodega para formar parte de un equipo dinámico y en constante crecimiento. No necesita experiencia previa en bodega. Valoramos más su actitud, responsabilidad y ganas de trabajar. Recibirá capacitación y...

Senior Non-Key Expert – Railways Specialist About NTU International A/S NTU International A/S is a leading international consulting company providing project management and technical advisory services worldwide. NTU works extensively with European Union institutions, international financial institutions, development agencies, and public sector clients...

Job Summary: The Planning Coordinator (Workforce Coordinator) is responsible for ensuring that workforce planning and scheduling align with operational demands and business objectives, maximizing efficiency and coverage in a dynamic BPO environment. This role focuses on demand forecasting, schedule creation, data analysis, and resource optimization, working...

**Location: Guatemala / El Salvador** **Work style:** Hybrid **Modality** : Full-time **Who We Are** Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver...

**Where you’ll work:** Guatemala City, GU, GT **IT & Tech Ops at GoTo** GoTo’s IT & Tech Ops team enables a remote-first, high-performance workplace—powered by state-of-the-art AI technology. We’re dedicated to delivering seamless digital experiences that boost productivity and collaboration for every employee worldwide. By harnessing AI,...

**Where you’ll work:** Guatemala City, GU, GT **IT & Tech Ops at GoTo** GoTo’s IT & Tech Ops team enables a remote-first, high-performance workplace—powered by state-of-the-art AI technology. We’re dedicated to delivering seamless digital experiences that boost productivity and collaboration for every employee worldwide. By harnessing AI, we...