knowledge analyst

Job Summary: The People Experience Analyst is responsible for assessing, analyzing, and improving employee motivation within the organization. This role focuses on identifying the factors that drive employee enthusiasm, commitment, and performance. The analyst will work closely with HR, leadership, and other teams to develop strategies that foster a...

Position overview: As a Real Time Analyst you use your expertise to monitor and analyze real time/ intraday operations performance. You verify attendance and produce intraday reporting to ensure service level agreements are met. Key responsibilities: • Monitor real time metrics (attendance & schedule adherence, average handle time- AHT, automatic call...

At BairesDev®, we've been leading the way in technology projects for over 15 years. We deliver cutting-edge solutions to giants like Google and the most innovative startups in Silicon Valley. Our diverse 4,000+ team, composed of the world's Top 1% of tech talent, works remotely on roles that drive significant impact worldwide. When you apply for this...

Position SummaryGuatemala-based candidates with valid work authorization only.The Business Analyst is responsible for systematically investigating, analyzing, and documenting business functions and processes to identify opportunities for improvement. This role defines clear requirements for technology solutions that enhance business procedures. The Business...

About The Role:At Paysend, we're building the future of global payments - making money movement simple, fast, and accessible for everyone. As an Application Support Analyst, you'll play a critical role in delivering on that promise by ensuring our platforms run reliably and our customers can send and receive money without interruption.The Application...

Position Summary The Third Party Risk Analyst is responsible for assessing, monitoring, and managing risks associated with Western Union’s third-party vendors, suppliers, and service providers. This role ensures compliance with regulatory requirements, internal policies, and risk management standards while supporting business objectives through effective...

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support...

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster,...

  About the Job   We’re changing the way people think about customer service, and we need your help!    We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.   As Quality...

  About the Job We are changing the way people think about customer service, and we need your help!  IntouchCX is seeking a highly motivated AR/Collections Analyst to support our Finance team. The AR/Collections Analyst is responsible for the proactive management of accounts receivable, applying customer payments and credits against open invoices,...

About the job: As a Senior Business Intelligence Analyst, you will be tackling complex business questions by working with cross-functional teams to find the root cause of issues, diving deep into the data to develop hypotheses, and provide data-driven decision support to improve business performance. Responsibilities: Partner with team members to...

Main Purpose: Will support the Group’s ESG strategy by coordinating, analysing and reporting ESG data across the business, with a particular focus on environmental performance and data. A key aspect of the role will be supporting the Group’s compliance with the Corporate Sustainability Reporting Directive (CSRD), including participation in CSRD-related...

Position: 2025 Salesforce Business Analyst - Enterprise Experience Location: Remote Contract Type: Full-time vendor (Direct contract with Inallmedia.com) Time Zone Alignment: Eastern Standard Time (EST) / Central Standard Time (CST) 🧭 About Inallmedia.com Inallmedia.com is a global technology and design firm focused on building impactful digital solutions...

CXAI Financial Analyst Location: Guatemala, El SalvadorWork style: On-site Modality: Full-time Who We AreWelcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver...

We are seeking a highly analytical, detail-oriented, and business-minded Financial Analyst to support financial planning, reporting, forecasting, and data analysis. The ideal candidate will be able to interpret financial information, identify trends, prepare meaningful reports, and provide insights that support informed business...

We are seeking a highly analytical, detail-oriented, and business-minded Financial Analyst to support financial planning, reporting, forecasting, and data analysis. The ideal candidate will be able to interpret financial information, identify trends, prepare meaningful reports, and provide insights that support informed business...

DescriptionJob SummaryThe Pricing Analyst II supports profitable revenue growth within the Tolling business by developing, analyzing, and maintaining pricing models for new and existing client opportunities. Based in Guatemala, this role works closely with Operations, Finance, Sales, and other business partners to evaluate pricing scenarios, identify cost...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an...

The Junior Network Analyst is responsible for the fielding of customer/customer client calls generating a case, and either resolving or escalating the case. Calls will be a mixture of Customer Service and troubleshooting of technical issues. This is a position that requires varied shift work including evenings, weekends and statutory holidays; as the role...

City : Guatemala City State : Guatemala (GT-GU) Country : Guatemala (GT) Requisition Number : 47324     Bunge has an exciting opportunity available for Trading Support Analyst. In this role you will be part of a global team working on challenging, meaningful projects impacting core business activities.  Since 1818, Bunge has been connecting...