On-Site Quality Assurance Technician

Requirements
Description & Requirements
who we are
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in moving, growing, connecting, and being well. We owe our success to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community we're in. As a company, we focus on creating positive change to build a healthier, thriving future. In particular, that includes creating an equitable, inclusive and growth-focused environment for our people.

About This Team
Quality is at the heart of who we are. The Supplier Quality team key's objective is to ensure the highest quality in raw materials and garment manufacturing and production. This team leads, manages and proactively works with our global vendor base to ensure Lululemon quality standards are met. This team will implement, automate, streamline and enroll all staff members in a comprehensive quality control and process excellence initiative without compromising Lululemon's design flare and time to market.

The Supplier Quality team works closely with business functions across the Product Integrity organization as well as the greater supply chain organizations and LLO's.

Core Responsibilities
Prevent, control and remediate quality non-conformances or defects before and during production

Key Responsibilities

• Review and approve pre-production samples
• Conduct RM PPMB
• Conduct pre-production meetings with factories in accordance with policy and procedure
• Ensure conformance to established visual standards
• Audit supplier/mill's quality controls through physical inspection and analysis of the supplier's inspection data
• Review and calibrate any differences between RM and FG's visual inspection reports (outgoing and incoming)
• Review and remediate non-conformances during production, including scoping, preliminary root-cause analysis, and rectifying any impacted units
• Suspend production when key non-conformances cannot be immediately resolved
• Resolve any issues or non-conformances identified by the Global QA Team
• Validate completion of style and RM related CAPAs

Other Responsibilities

• You work cross-functionally with your SSC (Store Support Centre) and LLO quality partners to support quality and brand initiatives at the factory and to achieve the goal of having the highest quality apparel
• You will ensure that the garments/accessories produced for lululemon meet or exceed the quality expectations
• You will work on improvement plans with the factories when issues arise and ensure that the projects are executed to successful completion
• You coach factory partners at all levels in quality, including the aspects that make lululemon aesthetically and functionally the highest quality
• You support new technologies and techniques in production through benchmarking, educating and sharing knowledge with the SSC, LLO and other quality educators
• You communicate and review quality scorecards with factories
• You will be a conduit for explaining QA directives, SOPs new processes to the factories

Qualifications

• Bachelors degree in textiles, industrial engineering or related field
• 5+ years experience working in a quality assurance role working directly with factories
• Good understanding of the pre-production process in garment manufacturing and passion for quality management
• Eager to learn, initiative taker and problem solver
• Work comfortably with systems and MS Office programs and travel when needed
• Strong ability to work independently within the structure of a team, work under pressure and meet deadlines
• Desire to elevate the world from mediocrity to greatness
• You love to have fun and sweat

must haves

• Acknowledge the presence of choice in every moment and take personal responsibility for your life.
• Possess an entrepreneurial spirit and continuously innovate to achieve great results.
• Communicate with honesty and kindness and create the space for others to do the same.
• Lead with courage, knowing the possibility of greatness is bigger than the fear of failure.
• Foster connection by putting people first and building trusting relationships.
• Integrate fun and joy as a way of being and working, aka doesn't take yourself too seriously.

Beyond The Paycheck (Benefits & Perks)
At lululemon, we care for and invest in the whole person – body, mind, spirit. Our total rewards program is designed to support you in achieving your goals and focus on the things you love. In addition to competitive base pay and a team-based bonus program, we also offer paid time off, generous employee discounts, fitness/yoga classes, parenthood top up program and personal and professional development programs.

Note: availability of these benefits and perks may be subject to your location & employment type and may have certain eligibility requirements. The Company reserves the right to alter these benefits and perks in whole or in part at any time without advance notice.