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Company overview:

Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics, and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

Purpose

The Project Manager will be responsible for leading large, complex enterprise-wide projects or multiple medium-scale ones while supporting the PMO.  The PM will coordinate with Project Team Members (e.g., Project Analysts, Project Coordinators, Technical Resources, etc.) and work with the PMO leadership team. The PM will use project management best practices (procedures, processes, templates, tools) that are required by the PMO governing bodies to support the planning and execution of projects.

The PM is accountable and responsible for ensuring project results contribute positively and add business value, meet agreed upon scope, cost, schedule, and benefit objectives. This includes looking outside of project boundaries for integration and interdependencies with other Company functions to achieve goals.

Through structured governance, the PM enables appropriate initiating, planning, executing, monitoring, and controlling, and closing for the program to achieve benefits.  The PM establishes and communicates program goals and directs team activities.  The PM is responsible for managing integration, scope, time (schedule), cost, quality, resources, communication, risk and procurement activities and deliverables.

The PM adheres to the established project management methodology and standards set out by the PMO, while carrying out responsibilities.  The PM adheres to the prevailing project governance standards and status reporting requirements.  The PM develops and maintains relationships with Business Unit leads and leadership teams to manage expectations of service, including work products, timing, and the value to be delivered for those projects.

DUTIES AND RESPONSABILITIES

• Support the PMO in leading PMO Team Members (i.e., Project Analysts, Project Managers, Program Managers) and work with the PMO Leadership Team, Finance, and HR in the implementation and use of standard program/project management practices (procedures, processes, templates, tools) to support the planning and day-to-day execution of projects.
• Maintain relationships with IT and Business Unit leads and leadership to manage expectations of service, including work products, timing, and the value to be delivered.
• Demonstrate a thorough understanding of complex program management and leverage knowledge of Conduent to identify risk and evaluate impacts.
• Demonstrate excellent program management skills, inspire teamwork and responsibility with team members, and use current tools to enhance the effectiveness of deliverables while applying to projects.
• Ensure appropriate involvement of all stakeholders.
• Accountable and responsible for activities pertaining to managing integration, scope, time (schedule), cost, quality, human resources, communication, risk and procurement.
• Proactively identify and manage risks and issues pertaining to the project. 
• Identify the project's financial resources and manage the budget, control costs for the project.
• Ensure appropriate governance practices are in place to monitor and control the project.
• Track the progress of program activities and deliverables and the non-program work to the consolidated project benefits.
• Support the portfolio management decision process through the creation of charters, scope statements, risk assessments, budgets and Value discussions.

REQUIREMENTS AND QUALIFICATIONS
 

• 4-5 years or more of experience in a Program Manager or Project Manager role in technology-driven programs/projects.
• Direct experience in leading/managing full lifecycle projects, or subsections of large/complex projects.
• Knowledge in Benefits Administration preferred in the areas of Health and Welfare Defined Contributions and Defined Benefits.
• Demonstrated experience in project risk management.
• Relationship management and business development experience.
• Strong planning, organizational, leadership, meeting facilitation and negotiation skills
• Ability to perform critical analysis of complex projects.
• Ability to perform preliminary project cost estimates in support of design process
• Ability to effectively interview and interact with project executive sponsors, project team, and external consultants.
• Strong interpersonal skills, including strong verbal and written communication skills, the ability to make effective presentations, and communicate technical concepts to non-technical stakeholders.
• Demonstrated integrity within a professional environment.
• Advanced proficiency in MS Project, MS Word, Visio, MS Excel and PowerPoint
• In-depth Project Management Institute (PMI) Knowledge Areas and demonstrated proficiency preferred. 

Education Requirements

Bachelor's Degree Computer Science, Information Systems, Business Administration, or other related field required or Equivalent years' experience .

NICE TO HAVE SKILLS (if necessary)

Certified or pursuing certification as a Project Management Professional (PMP) preferred

Master's Degree Computer Science, Information Systems, Business Administration, or other related field.