Business Intelligence Analyst

hace 4 días

Guate, Guatemala Lean Solutions Group A tiempo completo Q30,000 - Q60,000 al año

Join Lean Solutions Group – Shaping the Future of Data-Driven Decisions

Lean Solutions Group is a global provider of nearshore services in BPO, technology, marketing, and staffing, helping companies scale efficiently while delivering exceptional results.

JOB SUMMARY:

This role is part of our BI function and will work cross-functionally to support teams across the company with data-driven insights and reporting. You'll partner with teams to structure experiments, analyze conversion funnels, optimize user experience, and track performance while contributing to broader analytics initiatives that empower decision-making across the business.

KEY RESPONSIBILITIES:

  • Perform deep-dive analyses to identify trends, uncover insights, and recommend courses of action that drive impact. Leveraging AI to accelerate workflows.
  • Work closely with the Operations teams to develop reporting and analyze performance, quality, and engagement, surfacing insights that drive better decision-making.
  • Design and analyze experiments, helping teams measure impact, rigorously interpret results, and avoid misleading conclusions.
  • Ensure data accuracy and integrity, proactively identifying and resolving discrepancies in reporting and analysis.
  • Develop dashboards and reports ensuring key metrics are consistently tracked and easily accessible for decision-making.
  • Gather, clean, and manage data from multiple sources, including handling data ingestion from reports such as CSV uploads, SP, or different databases .
  • Support analytics initiatives across the company, partnering with cross-functional teams where needed.
  • Support operational analytics by ensuring key data is structured and accessible for forecasting and modeling.
  • Identify automation opportunities to streamline analytics workflows and improve efficiency.
  • Proactively spot trends, anomalies, and opportunities that others might miss.

QUALIFICATIONS

  • 2- 5+ years of experience in data analysis or a similar role.
  • Proficiency in SQL for querying and analyzing structured data.
  • Proficient in Power Platform (Powerapps, Automate, etc)
  • Strong knowledge of basic statistical concepts (e.g., hypothesis testing, confidence intervals).
  • Proficiency with Excel for analysis and visualization.
  • Ability to translate business questions into structured reporting.
  • Strong data visualization skills.
  • Understanding data integrity, ensuring reports and dashboards are accurate and reliable.
  • Familiar with modern BI tools (e.g., PowerBI, Looker, Tableau).
  • Comfortable working with operational data to support business reporting.

BONUS POINTS FOR:

  • Bachelor's or Master's in Mathematics, Economics, Statistics or related field.
  • Experience in BPO, Transportation, Logistics.
  • Familiarity with Python or R for analysis, visualization, and automation.
  • Familiarity with Snowflake, Fabric, or modern data lake components.
  • Experience developing client KPIs and suggesting success criteria.
  • Expertise in applying advanced statistical concepts and methodologies in real-world business contexts.

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