Portfolio Coordinator

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Portfolio Coordinator

Function: IT 
Job Family: Senior IT Program & Project Management Analyst

About the Role

Responsible of enforcing the correct execution of Processes and Routines to support: Demand Management, Capacity Management and Capability Management with the end goal of providing data to help balance Supply and Demand within one or more Business Areas assigned.

General profile:

• Requires conceptual and practical expertise in their field

• Demonstrates proficiency executing Processes and Routines and identifying areas of improvement

• Solves problems; takes a new perspective using existing solutions

• Works independently, receives minimal guidance

• Level at which career may stabilize for many years

Qualifications - Formal Training (Experience)

• Bachelor’s degree in business, computer science, engineering, information technology or related field preferred
• 3-5 years of experience in a portfolio administration / project coordinator / supply and demand or similar experience.
• Experience facilitating meetings
• Experience working in a team-oriented, collaborative environment
• Basic Data analytics experience
• Basic Power BI experience (oriented to data interpretation)
• Intermediate experience working with Excel (Pivot Tables)
• Experience working with SharePoint, Project Online and Azure DevOps is a plus.

Qualifications - Skills & Abilities (Skills)

• Critical Thinking 
• Hability to adapt to changes
• Conflict resolution Skills 
• Negotiation skills
• Interpersonal and soft skills
• Excellent written and oral communication in English
• Ability to work independently (with minimum supervision) as part of a team
• Ability to work under pressure and meet deadlines
• Attitude of Service and coaching skills
• Organized

Additional Responsibilities

Capability Management [Resource Pool]:
• Participates and supports the adoption of processes and routines to maintain the Pool of Resources updated; with the end goal of provide data so Teams can assess/determine actions for resource needs and resource constraints.

Capacity Management:
• Participates and supports the adoption of Capacity Management processes and routines to maintain resource allocations updated for all Work (Programs, Projects, Work Efforts and O&M); with the end goal of provide data so Teams can understand what their resources are working on and their availability to start New Work.

Demand Management:
• Participates and supports the adoption of Demand Management processes and routines to coordinate the prioritization and identification of resources needed to start New Work (Programs, Projects, Work Efforts and O&M); with the end goal of provide data so Teams can have Initial Resource Allocations.