Delivery Management Analyst II
hace 2 semanas
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Conduent Healthy Communities Corporation is looking for a Project Coordinator to work within the Client Services Department. In addition to the specifics listed below, the role of the Project Coordinator is to support core department functions such as client engagement activities, customer product configuration, account maintenance, customer training, and project support for Account Managers.
Job responsibilities include, but are not limited to:
- Supporting the client services team with daily operations
- Developing documentation to facilitate and improve trainings including maintenance of the Help Center
- Development of web content on the clients’ Conduent HCI Platform, including client initiative pages, indicator tracking pages, integration of C ommunity Health Assessment(s) and implementation strategies, adding indicators in IMS, etc.
- Supporting the development of customer communications in the form of newsletters, emails, scripts
- Assisting with Quality Assurance processes for new product releases
- Logistical support for customer webinars, conferences, and projects
- Su pporting community health assessments for clients with facilitation of Spanish language focus groups and t ranslation of transcripts from Spanish to English
What to expect in the first year of working with us:
- 0-3 months: Onboarding and training in the role of Project Coordinator . Account Managers to start assigning client tasks and projects.
- 3-9 months : Account Managers continue to assign client tasks and projects as support is needed. Work closely with Director on Client Services team for operational support.
- 9-12 months: Continue the above responsibilities. Ownership over certain tasks and projects will begin to shift from Account Managers to Project Coordinato r . Responsibility to organize and prioritize projects by urgency becomes project coordinators .
The ideal candidate will have the following required skills and characteristics:
- Ability to communicate in English effectively, both verbally and in writing, with clients, co-workers and business contacts in a courteous and professional manner .
- The ability to prioritize, manage and meet deadlines .
- The ability to learn quickly and thrive in a fast-paced company .
- Can explain complex concepts in a simple way .
- The ability to adopt new technologies and become proficient with little oversight .
- Tendencies toward identifying solutions and being proactive, showing initiative .
- Willingness to lead projects alone or with a small group .
- Excellent interpersonal communication and time management skills .
- Ready to quickly integrate and support a strong team of professionals .
- Proficiency in Word, Excel, PowerPoint, Office 365 , Adobe (Illustrator, Photoshop, Acrobat) , Canva
- Graphic design skills
- Experience with HTML and CSS
- Strong analytical and troubleshooting skills
- Computer literacy
Preferred skills and characteristics:
-
Analyst Management Consulting
hace 4 semanas
Guatemala City IQVIA A tiempo completoJob Overview Provides high quality, on-time input to client projects in the life sciences field. Assignments typically require analysis and problem solving within an established framework. Essential Functions • Under direct supervision, assists with the review and analysis of client requirements or problems and assists in the development of client...
-
Project Management Analyst I
hace 1 semana
Guatemala City Conduent Business Services A tiempo completoThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Senior Project Management Analyst
hace 2 semanas
Guatemala City Conduent Business Services A tiempo completoThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Senior Project Management Analyst
hace 4 semanas
Guatemala City Conduent Business Services A tiempo completoJob Description: Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages...
-
Finance Analyst II
hace 3 semanas
Guatemala City Conduent Business Services A tiempo completoThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Credit Portf Sr Officer II
hace 1 mes
Guatemala City Citi A tiempo completoThe Credit Portfolio Senior Officer II is a senior-level position responsible for leading activities including credit review, credit approvals and monitoring the portfolio to identify credit migration in coordination with the Risk Management team. The overall objective of this role is to manage Citi's portfolio exposure to client and counterparties...
-
Business Operations Analyst II
hace 2 semanas
Guatemala City Conduent Business Services A tiempo completoJob Description: Job Track Description: Requires formal education and relevant expertise in a professional, sales, or technical area. Performs technical-based activities. Contributes to and manages projects. Uses deductive reasoning to solve problems and make recommendations. Interfaces with and influences key stakeholders. Leverages...
-
Supplier Services Analyst
hace 1 mes
Guatemala City IQVIA A tiempo completoJob Overview Under broad guidance, supports the account management and business development teams in executing the data acquisition strategy. Provides high quality and on-time delivery of information solutions to our data supplier partners. Assignments range in complexity from basic analysis and problem solving to assisting in the development of complex...
-
Senior IT Operations Analyst
hace 1 mes
Guatemala City Conduent Business Services A tiempo completoJob Description: Will need a strong understanding of Infrastructure Architecture and networking/engineering willing to not have team members reporting into them yet but knows how to lead a team. May need to run meetings, good at documentation, reporting, etc. The role is diverse with lots of opportunity and growth. This position is an...
-
Director, Delivery
hace 4 semanas
Guatemala City Conduent Business Services A tiempo completoJob Description: Job Track Description: Requires broad technical expertise and industry knowledge. Is accountable for functional, operational, and/or program management. Assists others in achieving goals. Manages performance appraisals and pay reviews. Manages training for 3 or more employees. Manages hiring and termination actions. ...
-
ESG Analyst
hace 4 semanas
Guatemala City Impala Terminals A tiempo completoMain Purpose: Supporting the ESG strategy for the group. The main function will be collating, analyzing and reporting ESG data from the business. This role will include involvement in the scoping and implementing CSRD readiness measures. There will also be involvement in developing ESG related programs. This role may also include work on the...
-
Manager, Delivery
hace 2 semanas
Guatemala City Conduent Business Services A tiempo completoThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Data Analyst, Tech Consulting
hace 4 semanas
Guatemala City IQVIA A tiempo completoJob Overview Under direct supervision, assists in providing systems support in developing and enhancing business systems to provide new or enhanced products to clients or effective planning, reporting, and analysis tools to internal functions. Essential Functions - Assists in formulating and defining systems scope and objectives through research and...
-
Quality Assurance Analyst I
hace 2 semanas
Guatemala City Conduent Business Services A tiempo completoThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is...
-
Research Executive
hace 1 mes
Guatemala Mercadeo Planificado S.A A tiempo completoTasks to be performed: In-depth communication with decision makers to provide consultancy, experience and management of elaboration of proposals for tenders, communication with decision makers and/or social actors, sitting at a technical table and understanding terms of reference. Elaboration of commercial proposals for different tenders and delivery of...
-
Research Executive – Social focus
hace 4 semanas
Guatemala MERCADEO PLANIFICADO S.A A tiempo completoTasks to be performed: In-depth communication with decision makers to provide consultancy, experience and management of elaboration of proposals for tenders, communication with decision makers and/or social actors, sitting at a technical table and understanding terms of reference. Elaboration of commercial proposals for different tenders and delivery of...
-
Lead release Engineer
hace 4 semanas
Guatemala City Sapiens Consulting A tiempo completoOverview:The Lead Release Engineer will be responsible for ensuring the timely and efficient deployment of Client suite of SaaS applications. This includes releasing software to Dev, QA, and Production environments. This position will work closely with QA and Dev teams to meet delivery requirements as well as work with management on designing, implementing,...
-
Retailers Leader Walmart
hace 2 semanas
Guatemala City NielsenIQ A tiempo completoJob Description ABOUT THIS JOB You will be responsible for managing a portfolio of both existing and prospective retail clients. You will act as the main point of contact for these clients for NielsenIQ. You will be responsible for achieving monthly and quarterly targets; primarily these will be revenue based, but you will also be accountable...
-
Principal application and infrastructure Engineer
hace 4 semanas
Guatemala City Sapiens Consulting A tiempo completoOverview:The Principal Application and Infrastructure Engineer will be responsible for ensuring the availability and optimal performance of a wide variety of hosting services, and the infrastructure on which they run. This includes providing support for our cloud systems running Linux and Windows. This position will work closely with upper management on...
-
Finance Manager
hace 4 días
Guatemala City Catholic Relief Services A tiempo completoJob Summary: You ensure a high level of resource stewardship, strict financial accountability and financial risk management while ensuring the effectiveness and robustness of the Country Program (CP) and relevant partners’ financial management systems, processes, and practices in support of high-quality programs serving the poor and vulnerable. You...