Empleos: service manager


  • Guate, Guatemala Capgemini A tiempo completo

    Job DescriptionTransition Managers are responsible and manage significant transition programs inclusive of transferring services and staff from one delivery model to another or from one service provider to another (internal or external). They ensure that service levels are maintained throughout and are responsible for the budget, project plans and for the...


  • Guate, Guatemala Capgemini A tiempo completo

    Job DescriptionTransition Managers are responsible and manage significant transition programs inclusive of transferring services and staff from one delivery model to another or from one service provider to another (internal or external). They ensure that service levels are maintained throughout and are responsible for the budget, project plans and for the...


  • Guate, Guatemala Roha A tiempo completo

    About ROHAFrom one small office in India in 1972 to a leading Multinational Company, engaged in Manufacture and Marketing of colors and food ingredients, ROHA today has offices in 22 countries, 14 technical application labs in many time zones globally. Manufacturing facilities are spread out across 14 countries: US, UK, Spain, Italy, India, South Africa,...


  • San Francisco, Guatemala Absa Group A tiempo completo

    Empowering Africa's tomorrow, together…one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.My Career...

  • Senior Workforce Manager

    hace 1 semana


    Guate, Guatemala IntouchCX A tiempo completo

    About IntouchCXIntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term...

  • Manager

    hace 1 semana


    Guate, Guatemala HCLTech A tiempo completo

    RequirementsMandatory 6+ years as Manager in the contact center or BPO industry.High school/University diplomaSchedule flexibilityWorked in a Utility Customer Service Environment will be preferableResponsibilities●Interact with client on regular basis for reporting and performance of SLAs●Be responsible for day-to-day activities and performance of the...


  • Guatemala City Black Pen Recruitment A tiempo completo

    Our client’s Microsoft Business Solutions team is a Microsoft Gold Partner and leader in Microsoft software implementations for medium to large organisations, providing their clients with the ability to keep up with the ever-changing digital world by implementing Microsoft’s Enterprise Resource Planning (ERP) and Customer Engagement (CE) software from...


  • Guate, Guatemala ABB A tiempo completo

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Service ManagerYour Role And...


  • Guate, Guatemala ABB A tiempo completo

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Service ManagerYour Role And...


  • Guate, Guatemala ABB A tiempo completo

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.This Position reports to:Service Manager Your role and...

  • Account Manager

    hace 1 semana


    Guate, Guatemala La Finka • The Problem Solvers A tiempo completo

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time hybrid role for an Account Manager based in Guatemala City, with the flexibility to work from home as needed. The Account Manager will oversee client accounts, maintain strong client relationships, and serve as the primary point of contact. Responsibilities will include...


  • Guatemala City ABB A tiempo completo

    At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.This Position reports to:Service Manager Your...

  • Account Manager

    hace 2 semanas


    Guate, Guatemala La Finka • The Problem Solvers A tiempo completo

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time hybrid role for an Account Manager based in Guatemala City, with the flexibility to work from home as needed. The Account Manager will oversee client accounts, maintain strong client relationships, and serve as the primary point of contact. Responsibilities will include...

  • Senior Operations Manager

    hace 2 semanas


    Guate, Guatemala InTouch CX A tiempo completo

    About the JobWe're looking for a Senior Operations Manager to provide front-line direction to our Technical Support Representative's (TSRs) and to manage Team Leads, ensuring quality service is provided with every interaction. This role involves learning and maintaining the knowledge of our partners' brand, philosophy, products, promotions, and processes....


  • Guate, Guatemala HCLTech A tiempo completo

    We are looking for:85% spoken and written English proficiencyMandatory 1+ years of experience in customer service (BPO inbound calls)Valid High school Diploma (must)Great communications skills and attitudeAbout the RoleProvide information to their customer regarding their queries and resolve the end customer issues. Able to work independently and efficiently...


  • Guate, Guatemala Solvo Global A tiempo completo

    At SOLVO GLOBAL SAS, we are looking for aJunior Personal Injury Case Manager / Assistant for our team in Guatemala. We are seeking an experienced and detail-oriented Personal Injury Case Manager to join our legal team. The Case Manager will be responsible for managing a full caseload of personal injury matters from intake through resolution, ensuring...


  • Guate, Guatemala Solvo Global A tiempo completo

    At SOLVO GLOBAL SAS, we are looking for aJunior Personal Injury Case Manager / Assistant for our team in Guatemala. We are seeking an experienced and detail-oriented Personal Injury Case Manager to join our legal team. The Case Manager will be responsible for managing a full caseload of personal injury matters from intake through resolution, ensuring...

  • PM Team Manager

    hace 2 semanas


    Guate, Guatemala Capgemini A tiempo completo

    Job Description A Creative and Design Project Manager leads strategic and complex projects, using the richness and diversity of talent available In Capgemini. They guarantee delivery quality, customer satisfaction and the success of service products launched in the market. Job Description - Grade Specific Heorshe can coordinate complex projects involving...


  • Guate, Guatemala Capgemini A tiempo completo

    Job Description A Creative and Design Project Manager leads strategic and complex projects, using the richness and diversity of talent available In Capgemini. They guarantee delivery quality, customer satisfaction and the success of service products launched in the market. Job Description - Grade Specific Heorshe can lead simple projects incl. planning and...

  • PM Team Manager

    hace 2 semanas


    Guate, Guatemala Capgemini A tiempo completo

    Job DescriptionA Creative and Design Project Manager leads strategic and complex projects, using the richness and diversity of talent available In Capgemini. They guarantee delivery quality, customer satisfaction and the success of service products launched in the market.Job Description - Grade SpecificHeorshe can coordinate complex projects involving...