technical support specialist

What is this role about? As a Technical Support Specialist, you'll apply critical thinking and problem-solving skills to manage complex end-user support cases. With an expert-level understanding of the client's platform, you'll navigate intricate workflows, integrations, automations, APIs, and more. Collaboration with internal teams ensures seamless...

**What is this role about?** - As a Technical Support Specialist, you'll apply critical thinking and problem-solving skills to manage complex end-user support cases. With an expert-level understanding of the client's platform, you'll navigate intricate workflows, integrations, automations, APIs, and more. Collaboration with internal teams ensures seamless...

As a Technical Support Specialist, you'll be the frontline responder for customer technical inquiries, providing comprehensive assistance and solutions. Whether you're addressing basic issues at Tier 1 or tackling complex problems at Tier 2, your dedication to customer satisfaction and technical expertise will ensure a seamless support experience.Key...

Job DescriptionWhere you’ll work:  Guatemala City, Guatemala  Customer Care and Success at GoTo We believe in making IT easy. By delivering solutions that make it easy to securely connect, collaborate and be flexible above all else, we empower everyone to live their best life, at work and beyond. We try to live by a basic mantra: simplify to automate,...

We are seeking a Technical Support Engineer to deliver enterprise-level support to our customers.  This remote consultancy role will involve working alongside skilled and experienced engineers. Technical Support Engineer responsibilities include assisting customers by investigating and diagnosing issues, reporting bugs and problems to our Development...

Technical Support Representative Main responsibilities: Customer Experience One call/chat/email resolution Follow up with customers and partners Interaction with partners and support departments located in other regions 100% usage of the program tools Written customer service experience Follow proper processes in tickets (cases, orders, emails,...

Description What Is This Role About? As a Technical Support Analyst, you'll apply critical thinking and problem-solving skills to manage complex end-user support cases. With an expert-level understanding of Monday.com, you'll navigate intricate workflows, integrations, automations, APIs, and more. Collaboration with internal teams ensures seamless...

**Technical Support Representative** **Main responsibilities:** - Customer Experience - One call/chat/email resolution - Follow up with customers and partners - Interaction with partners and support departments located in other regions - 100% usage of the program tools - Written customer service experience - Follow proper processes in tickets (cases,...

**Job Description** Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution. **Job Description - Grade Specific** Conducts appropriate...

**Description** - What Is This Role About? - As a Technical Support Analyst, you'll apply critical thinking and problem-solving skills to manage complex end-user support cases. With an expert-level understanding of Monday.com, you'll navigate intricate workflows, integrations, automations, APIs, and more. Collaboration with internal teams ensures seamless...

Job Description Business Advisors shape the vision with the client, understand the needs of the users/stakeholders, carry out an elicitation of processes, data and capabilities and derive the target processes and the business requirements for the current and future solution.Job Description - Grade Specific Conducts appropriate...

**What Is This Role About?** As a Technical Support Representative, you'll apply critical thinking and problem-solving skills to manage complex end-user support cases. With an expert-level understanding of monday.com, you'll navigate intricate workflows, integrations, automations, APIs, and more. Collaboration with internal teams ensures seamless...

**A CAREER ADVANCING FINANCIAL INCLUSION:** **ABOUT FINCA IMPACT FINANCE** FINCA Impact Finance believes all people should have the opportunity to leverage their wisdom, talent and effort to determine their own destiny. Our worldwide network of full-service banks and microfinance institutions are grounded in the conviction that inclusive finance is...

Line of ServiceInternal Firm ServicesIndustry/SectorNot ApplicableSpecialismIFS - Information Technology (IT)Management LevelSpecialistJob Description & SummaryAt PwC, our people in information technology operations focus on managing and maintaining the technology infrastructure and systems to provide smooth operations and efficient delivery of IT services....

Fourth year of Systems Engineering or related field onwards, or a university degree in a technology-related area. Minimum of 2 years of proven experience in technical support for web and/or mobile applications. Demonstrable experience with GraphQL or REST APIs in production environments. Experience with at least one React-based frontend framework (Gatsby.js,...

We are always looking for a bilingual or tri-lingual (Eng/Spn) / Eng/Spn/French) technical support representative with technical training, experience, and education to support our retailers, consumers, and employees.As a Technical Support Representative, you will be responsible for providing technical assistance and support to retailers utilizing our range...

It's fun to work in a company where people truly BELIEVE in what they are doing!We're committed to bringing passion and customer focus to the business.Job Title: Technical Support AdvisorLocation: On site (Guatemala City)  About VXI Global SolutionsVXI is seeking highly motivated, detail-oriented, and customer-focused representatives to join our...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to...