Empleos de software manager en Guatemala City

    About the Job   We are changing the way people think about customer care, and we need your help!   We’re seeking a Training Manager to manage all aspects of training plans for one of our largest programs. This role will also be responsible for the direct supervision and leadership of the Training and Development team. We’re looking for a leader...

Purpose of the Job The Strategic Sourcing Manager will direct purchase planning for multiple jobs, either project- or account-based. This person will work directly with Business Development, Implementation, external agencies, and suppliers to ensure projects are purchased and executed in a way that ensures high quality and competitive pricing.   Key...

About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering our people to drive positive change. About The Job We are changing the way people think about customer...

El MANAGER ING TECH & OPS, será responsable de liderar la estrategia e implementación tecnológica y la continuidad técnica de los servicios de broadcast, navegación y red e integraciones con desarrollos propios del canal. Esta posición supervisa la infraestructura e ingeniería de transmisión, distribución y contribución de contenido audiovisual,...

📢 ¡Buscamos Project Manager de Tecnología! ¿Te gusta convertir proyectos complejos en entregas a tiempo, con equipos alineados y stakeholders informados? Esta vacante es para ti. Objetivo: Planificar, organizar y dirigir los proyectos de tecnología de Infile, garantizando cumplimiento en tiempo, forma, costo, alcance y calidad, en línea con la...

About the Role We are seeking a sharp, business-oriented Activity Manager (AM) who seamlessly blends deep Operational BPO expertise with rigorous Project Management methodologies. In this hybrid role, you will lead the day-to-day and strategic oversight of a key customer support vendor providing services across email, chat, phone, and KYC back-office, while...

About FullStack FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo AI; few can get it to production and prove what it produced. We close that gap with three capabilities, AI built into your products from the start, elite vetted talent who apply it, and transparent execution that shows value...

About FullStack FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo AI; few can get it to production and prove what it produced. We close that gap with three capabilities, AI built into your products from the start, elite vetted talent who apply it, and transparent execution that shows value...

Platform Solutions Specialist (Technical Program Manager) - Italian and English Day-to-Day Responsibilities: • Serve as a high level expert of the Guesty product across all domains to a shared book of business with a group of CSMs • Operate both reactively and proactively to answer customer technical questions and gather impactful product feedback to...

Platform Solutions Specialist (Technical Program Manager) - German and English Day-to-Day Responsibilities: • Serve as a high level expert of the Guesty product across all domains to a shared book of business with a group of CSMs • Operate both reactively and proactively to answer customer technical questions and gather impactful product feedback to...

Platform Solutions Specialist (Technical Program Manager) - French and English Day-to-Day Responsibilities: • Serve as a high level expert of the Guesty product across all domains to a shared book of business with a group of CSMs • Operate both reactively and proactively to answer customer technical questions and gather impactful product feedback to...

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers. Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping...

Professional Services Consultant - Trilingual Italian - English As a Professional Services Consultant, you will engage directly with customers, managing a variety of industry, technical, and customer-related responsibilities. Our team is dedicated to ensuring clients are smoothly and efficiently onboarded, allowing them to fully leverage the platform. Key...

Professional Services Consultant - Trilingual German - English As a Professional Services Consultant, you will engage directly with customers, managing a variety of industry, technical, and customer-related responsibilities. Our team is dedicated to ensuring clients are smoothly and efficiently onboarded, allowing them to fully leverage the platform. Key...

Professional Services Consultant - Trilingual French - English As a Professional Services Consultant, you will engage directly with customers, managing a variety of industry, technical, and customer-related responsibilities. Our team is dedicated to ensuring clients are smoothly and efficiently onboarded, allowing them to fully leverage the platform. Key...

About FullStack FullStack is your AI-native engineering partner, built to turn AI capability into certainty. Most companies can demo AI; few can get it to production and prove what it produced. We close that gap with three capabilities, AI built into your products from the start, elite vetted talent who apply it, and transparent execution that shows value...

Business Applications Manager Internal Customer Care and Application Advocacy • Reports to: Chief Information Officer • Department: Information Operations - Customer Care • Location: Fully remote; open to qualified international candidates • Work schedule: U.S. Eastern business hours • Supervisory responsibility: Five Application Advocate Analysts...

Reporting to the Compliance Audit Manager or designee, the Call Quality Specialist is responsible for monitoring and reporting on collector telephone communication using quality control recording software. Essential Duties And Responsibilities • Daily monitoring of collector calls. • Confirms placement and accuracy of collector notes in computer...

About Howard Financial Howard Financial is a tech-forward outsourced accounting and finance firm serving clients across Vacation Rental, Hospitality, Consumer & E-Commerce, and Development & Real Estate. We combine strong technical accounting with modern tools to give our clients clarity and confidence in their numbers. About The Role We're looking for a...

Intelligence Products and Systems ManagerBLV Applied Intelligence Products and Decision Systems • Reports to: Chief Data and Analytics Officer • Department: IDEA — Intelligence, Data, Engineering & Analytics • Team structure: Two Team Leads and four Analysts across BLV and Applied Intelligence Products Position Summary• The Intelligence Products...