qa performance analyst

ABOUT THE ROLE We're seeking a Performance Media Specialist to support the execution, trafficking, and optimization of digital advertising campaigns across paid search and paid social platforms. This role focuses on accurate campaign setup, quality assurance, ongoing optimizations, and performance monitoring while collaborating with internal teams to ensure...

Sales QA Analyst This position is responsible to evaluate and score agent to customer interactions. It will identify key behaviors that will improve customer experience, generate QA trending reports to leadership, and perform other related duties and assignments as required and as assigned by supervisor or manager. SKILLS & QUALIFICATIONS At least one (1)...

Landside Analyst Location: Guatemala City, Guatemala Work Type: Full-time Permanent Work Arrangement: On-site Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m. Saturday until 12:00 noon. Opportunity At Maersk, we connect and simplify global supply chains for our customers. We are looking for a proactive and customer-focused Landside Analyst to support...

Landside Analyst Location: Guatemala City, Guatemala Work Type: Full-time Permanent Work Arrangement: On-site Schedule: Monday to Friday, 8:00 a.m. to 5:00 p.m. Saturday until 12:00 noon. Opportunity At Maersk, we connect and simplify global supply chains for our customers. We are looking for a proactive and customer-focused Landside Analyst to support...

¿Cómo es el día a día de la posición? Como Technical Business Analyst analizarás procesos de negocio actuales e identificar oportunidades de mejora mediante soluciones tecnológicas. Levantarás, documentarás y gestionarás requerimientos funcionales y técnicos. Facilitará sesiones de descubrimiento, workshops y entrevistas con stakeholders....

Business Analyst, Training Transformation Location: Guatemala / El Salvador Work style: Hybrid Modality: Full-time Who We Are Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and...

Position overview: As a Real Time Analyst-Senior you use your expertise to monitor and analyse intraday operations performance. The analyst contributes to team performance improvements through continuous monitoring and analysis by leveraging four interconnected strategies: comprehensive reporting, proactive operational management, deep subject matter...

AgileEngine is an Inc. 5000 company that creates award-winning software for Fortune 500 brands and trailblazing startups across 17+ industries. We rank among the leaders in areas like application development and AI/ML, and our people-first culture has earned us multiple Best Place to Work awards. WHY JOIN US If you're looking for a place to grow, make an...

Position Title: RTA Department: WFM Location: Zone 13 Work Type: On‑site About the Role: The Real-Time Analyst is responsible for monitoring, analyzing, and managing real-time operations to ensure optimal service levels and operational efficiency. This role plays a critical part in workforce management by tracking performance, identifying risks, and...

About the Job We’re looking for a Performance Analyst to assist with translating information into meaningful insights that can be used by our team; identifying and addressing business opportunities in existing operational processes, as well as help design action plans and monitor results across the operation including training, quality assurance, and...

Who We Are Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative customer experiences through cutting-edge technology, agile thinking, and a people-first...

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.Join us now for an opportunity to be a part of a team...

Position Title: Quality Assurance Analyst Location: Zone 13 Work Type: On-site About the Role: The Quality Assurance Analyst is responsible for monitoring and evaluating customer interactions to ensure compliance with company standards, client requirements, and overall service excellence. This role helps improve performance by giving actionable feedback,...

Location: El Salvador/Guatemala Work style: Hybrid Job type: Full-Time (FTE) About The Role As a Sr Business Analyst reporting to the Sr Manager, CXAI Operations Enablement, you will serve as a trusted advisor to business and finance stakeholders, driving financial & performance excellence across our business unit. This role is critical in translating...

We are One Team. We make it happen. We are Unstoppable. Babel, enriching people through technology BABEL es una consultora tecnológica multinacional especializada en aplicar sus servicios y conocimiento tecnológico en los procesos de aceleración digital de sus clientes, grandes empresas y organismos públicos. ¿Cuál es nuestro plan...

Our company, National Retail Solutions (NRS), is a wholly-owned subsidiary of IDT Corporation – a telecom company with many products and divisions including its famed Boss Revolution international calling products sold in 10’s thousands of stores, and its Net2Phone Office hosted PBX offering. NRS is revolutionizing the independent retail industry by...

Buscamos un Senior Data Engineer con amplia experiencia en arquitectura y diseño de bases de datos para liderar la evolución de la plataforma de datos de una solución empresarial de misión crítica.Esta posición estará enfocada en diseñar arquitecturas escalables, optimizar el rendimiento de PostgreSQL, establecer estándares de...

About the Job We are changing the way people think about customer care, and we need your help!  Are you passionate about performance and love the challenge of reporting and diagnosing trends in key performance metrics? We’re looking for a Reporting Analyst with strong problem solving skills who can thrive in a fast paced, entrepreneurial environment....

JOB DESCRIPTION Sales operations analyst is primarily responsible for end-to-end reporting and analytics involving different tools supporting performance, funnel, sales forecasting, business review and governance support requirements. The role involves Sales analysis supporting sales performance, ring-fenced project analysis, insights on our internal...

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America. Join us now for an opportunity to be a part of a team that...