qa manager

Sales QA Analyst This position is responsible to evaluate and score agent to customer interactions. It will identify key behaviors that will improve customer experience, generate QA trending reports to leadership, and perform other related duties and assignments as required and as assigned by supervisor or manager. SKILLS & QUALIFICATIONS At least one (1)...

WFM Project Manager Location: Guatemala Work style: Hybrid Modality: Full-time Last day to apply: Friday, August 7th, 2026 at 11:59pm Who We Are Welcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers,...

About the Role: We are seeking a results-driven Operations Manager to oversee day-to-day activities, ensure operational excellence, and lead high-performing teams in meeting performance targets. The ideal candidate will be responsible for driving KPIs, managing client relationships, improving processes, and developing talent in a fast-paced, metrics-driven...

Sobre nosotros Somos un startup en rápido crecimiento con resultados demostrados. Estamos construyendo un ecosistema para darle a las personas una experiencia de clase mundial cuando compran y venden productos en línea. Nos motiva construir algo que genere valor a millones de personas, con un equipo de primer nivel, que piense en grande. Lo que estamos...

About Us Ovation Law Firm is a fast-growing, consumer-focused law firm committed to delivering exceptional legal services while fostering a high-performance, accountable, and supportive workplace. As we continue to scale, we are building strong quality controls to ensure consistency, compliance, and excellence across every stage of the client...

🎯 About the Role We are seeking an experienced Operations Manager to lead high-performing Inbound Sales teams within a fast-paced BPO environment. This role is responsible for driving operational excellence, delivering outstanding customer experiences, and achieving sales and service performance goals while ensuring alignment with business objectives. The...

Job Position:  Marketplace & Merchandising Manager Company: Pro Coffee Gear Location: Remote (Anywhere) Full - Time About Us: Pro Coffee Gear is a thriving e-commerce company located on our scenic 20-acre ranch in Austin, Texas. We specialize in providing top-tier espresso machines and related parts to coffee enthusiasts worldwide. Our dedication to...

🎯 About the Role We are seeking an experienced Operations Manager to lead high-performing Inbound Sales teams within a fast-paced BPO environment. This role is responsible for driving operational excellence, delivering outstanding customer experiences, and achieving sales and service performance goals while ensuring alignment with business objectives. The...

Are you ready to join our digital revolution journey?    At Aleph, we’re not just part of the digital advertising landscape—we’re shaping its future. Representing the world’s leading platforms, including TikTok, Amazon, Google, and nearly 55 others, we operate in 130+ markets across new and existing geographies.   Our mission is to empower...

IT Project Manager Location: Guatemala, El Salvador Work style: Hybrid Modality: Full-time Who We Are Welcome to TELUS Digital — where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver...

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our...

ROLE SUMMARY: Specialist responsible for configuring, calibrating, and maintaining AI-driven solutions (Assistant bots + Atento Insights projects) for 2–3 specific client programs. Works primarily behind the scenes, using prompting techniques and content development to calibrate content and analytics and improve AHT, FCR, QA coverage, and CSAT/NPS. ROLE...

📚TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development,...

📚TripleTen is an award-winning online school among technology bootcamps. Our mission is to help people change their lives and succeed in technology. We offer flexibility in studies, career mentoring, resume and portfolio preparation, and we guarantee employment after the course. Our employability rate among graduates is 87% across our Web Development,...

About the Job:We are seeking a motivated and enthusiastic Frontend Software Engineer to join our fast-growing fintech company in Latin America. As a Frontend Engineer, you will play a key role in delivering resilient and sustainable software projects from design to implementation and rollout. You will be responsible for developing scalable and maintainable...

About the Job:We are seeking a motivated and enthusiastic Backend Software Engineer to join our fast-growing fintech company in Latin America. As a Backend Engineer, you will play a key role in delivering resilient and sustainable software projects from design to implementation and rollout. You will contribute t...

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.Join us now for an opportunity to be a part of a team...

 L4 Full Stack DeveloperLocation: Guatemala / El SalvadorWork style: HybridModality: Full-timeWho We AreWelcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver transformative...

 Business Analyst, Training TransformationLocation: Guatemala / El SalvadorWork style: HybridModality: Full-timeWho We AreWelcome to TELUS Digital, where innovation drives impact at a global scale. As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunications providers, we design and deliver...

About Toptal Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce. We take the best elements of virtual teams and combine them with a support...