coach

Asegurar el cumplimiento de políticas y estándares de calidad en cada una de las gestiones de retención monitoreando de manera diaria las llamadas de retención realizadas y registrando y analizando las oportunidades de mejora identificadas en cada una, brindando las recomendaciones apropiadas a los agentes de conservación para poder trabajar en las...

Descripción de la empresaDescripción de la empresaSomos una prestigiosa institución de educación superior que por 50 años ha puesto al servicio de Guatemala programas educativos, de investigación y de extensión de gran impacto para la sociedad, por medio de tres campus, cinco facultades y un Instituto de Investigaciones.Nuestras Facultades son:...

Responsable de liderar el equipo de desarrollo, garantizar la entrega de soluciones de software seguras, escalables y alineadas con las necesidades de clientes. Combina expertise técnico en desarrollo con habilidades de gestión de personas, coordinación ágil (Scrum) y comunicación con stakeholders. Responsabilidades: Liderar y mentoring del equipo...

About Valatam We’re Valatam, a team that connects bilingual professionals from Latin America with global clients. Our people are our pride, and we’re certified as a Great Place to Work for the 2025–2026 period, proof that great work starts with great people. About the Role We are seeking a bilingual Recruitment Manager to lead Valatam’s remote...

Head of Sales (Remote, LATAM) - Build Viva's Sales Function from the Ground Up Viva is hiring a Head of Sales to build and lead our expansion and new-logo sales motions from scratch. This is a remote, LATAM-based leadership role reporting directly to our Co-CEO, with full ownership of the playbook, the team, and the revenue number. If you've built a B2B...

TripleTen is an award-winning online school in the technology bootcamp space. Our mission is to help people transform their lives and succeed in tech. We offer flexible learning, career mentorship, resume and portfolio support — and we proudly maintain an 87% job placement rate across our Web Development, QA, Data Analytics, and Data Science programs. The...

ABOUT YOUR ROLE: This leadership position is responsible to lead planning activities for all Direct Source materials from long-term strategic planning (multi-horizon plan) to (pre-/in-) seasonal planning process, material preposition strategies and price negotiations. This position will contribute with the development of the raw material sourcing strategy,...

The Role As a Relationship Coach with LiftTalk, you’ll become part of a warm, supportive, and secure community where individuals and couples can seek clarity, rebuild trust, and rediscover connection under your professional guidance. Our Benefit Flexibility – Set your own hours and work remotely Own Rates – Control your pricing and grow your...

The Technical Product Owner partners with technical product managers and engineering teams to translate business product strategy into technical execution. Writes user stories independently using Given-When-Then (Gherkin) format and applies AI tools systematically to accelerate delivery. Coaches teammates on effective AI-augmented practices. ESSENTIAL...

About the Role: We are seeking a results-driven Operations Manager to oversee day-to-day activities, ensure operational excellence, and lead high-performing teams in meeting performance targets. The ideal candidate will be responsible for driving KPIs, managing client relationships, improving processes, and developing talent in a fast-paced, metrics-driven...

About the Job   The Audit & Tax Coordinator will report directly to the Accounting Manager, who will assist, review, and coach her/him as necessary to achieve the deliverables, the position will have an audit assistant to be supportive in the daily activities and compliance. The deliverables are redirected to “Big 4” audit firms, who will be handling up...

About the Job We’re changing the way people think about customer service, and we need your help!  We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts. As Quality Assurance Analyst,...

About the Job   We’re changing the way people think about customer care, and we need your help!   We’re searching for a Human Resource Generalist to be responsible for recruitment, compensation & benefits, employee relations, performance management, terminations and policy adherence. The ideal person will be passionate about contributing to our culture...

About the Job   Are you looking for an exciting new challenge? IntouchCX is looking for you!   As one of the world’s leading outsourcing companies, IntouchCX is seeking our next generation of leaders. By fostering a bold and competitive culture, we set the bar for excellence, both internally and within the BPO industry.   The Real Time Analyst Manager...

About the Job   We’re changing the way people think about customer service, and we need your help!   We’re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.   As Trilingual Quality...

About AthenaAthena is on a mission to improve how people work and live. Our membership helps growth-motivated leaders work smarter, live better, and achieve more with a personalized support team backed by the latest in AI tools. Join Athena to grow, take ownership of your career, and redefine the future of executive partnership and support.The RoleAthena...

At EZCORP we are a growing team focused on creating and changing the pawn industry as we know it today. We believe that our platform enabled lending and e-commerce solutions will revolutionize our ability to attract, engage and service our customers across the United States, Mexico and Latin America.Join us now for an opportunity to be a part of a team...

About the Job We’re changing the way people think about customer care, and we need your help! We’re looking for a Director of Recruiting to lead and manage our Recruiting Team. Reporting into the Vice President of Global Recruiting, this role will also be responsible for developing and executing on our corporate strategy. This position will also deploy...

About Us Ovation Law Firm is a fast-growing, consumer-focused law firm committed to delivering exceptional legal services while fostering a high-performance, accountable, and supportive workplace. As we continue to scale, we are building strong client-focused systems to ensure consistency, compliance, and an outstanding experience from the very first...

🚀 We're Hiring: Talent Acquisition Manager (Nearshore)📍 Location: On-site Guatemala, Colombia, Honduras💼 Employment Type: Full-time💰 Based on experienceAre you an experienced Talent Acquisition leader with a passion for building high-performing recruiting teams? We're looking for a Talent Acquisition Manager to lead our Nearshore recruiting...