Customer Service Lead

Kafene is revolutionizing the lease-to-own space. We're the point-of-sale powerhouse making flexible lease-to-own accessible to everyone—prime and non-prime customers alike. Our secret weapon? Cutting-edge AI and machine learning that analyzes 20,000+ data inputs in real-time, empowering retailers across furniture, appliances, electronics, tires, and...

About the Account Our account is a leading multinational retailer specializing in consumer electronics, home appliances, and technology products. As part of our team, you will support Best Buy customers by providing exceptional customer service and technical assistance. Job Responsibilities • Handle inbound calls from Best Buy customers and delivery...

We’re looking for seasonal customer service associates who enjoy helping others with their holiday orders. This position is on-site in Z.10, Guatemala City. \n Qualifications • Must be able to speak, read, write, and understand English fluently (C1 or above). • 3 months to 1 year of previous call center, customer service, or office experience...

VXI is looking for experienced Call Center professionals with a background in Banking or Financial Services to join our team! Requirements: • Previous Call Center experience in Banking or Financial Services. • Knowledge of banking products, credit cards, loans, or account management. • Strong customer service and communication skills. • Advanced...

Job Track Description: • Performs business support or technical work, using data organizing and coordination skills. • Performs tasks based on established procedures. • In some areas, requires vocational training, certifications, licensures, or equivalent experience. General Profile • Ability to perform in an analytical and operational...

Requires full schedule availability Best Buy is a multinational company specializing in the sale of electronic products, similar to what we know as Max Distelsa in Guatemala. The position we are offering is for a Customer Service Representative. In this role, you will handle inbound phone calls from Best Buy customers and delivery drivers, providing...

Store care representatives handle inbound calls and provide frontline support to stores, ensuring quick and accurate resolution of operational, technical and customer-impacting issues. This role is critical in maintaining service quality, demonstrating ownership and expertise, along with premium customer experience. As Store Care Representative you will...

We’re Hiring! Customer Service Representative – Tier 1 🇬🇹 Are you ready to take the next step in your career? TELUS Digital is looking for motivated, customer-focused candidates to join our team in Guatemala City! If you enjoy helping people, solving problems, and delivering excellent customer experiences, this could be the perfect opportunity....

Job Description Role Description The Inbound Customer Service Representative serves as the primary point of contact for customers calling regarding questions, concerns, account inquiries, service requests and general support needs. This role provides exceptional customer service through professional, timely, and accurate handling of a high volume of...