Finance, General Finance Analyst III

Description Finance, General Finance Analyst III
- Pradera East Position Overview The General Finance Analyst III, should become a business partner of the operating areas of the company, providing accurate decision making, preparing financial projections to determine the impact of operational decisions, and creating different analyzes required based on the needs of their internal customers. Also supports the achievement of new business lines determining prices, EBITDA margin and potential customers.

Key Responsibilities
Support the development and consolidation of projections of revenue, costs and margin account. weekly monitoring the forecast of revenues and margin account; presentation of monthly results on behalf of their respective Account Managers and Operations Director, analyzing variations against the projected results, budgets, etc; validations of headcount for each of the accounts together with the retention area, payrolls and operations to calibrate personnel movements affecting the margin; support the pricing function when required, ensuring timely teams Sales, Solutions, Business Development, etc; participating in the closing month in collaboration with local and regional accounting, providing information for cost-sharing, capacity calculations, quality control information, reports required by TI etc; among other functions. Requirements Schedule flexibility
- Required Availability to work on-site
- Required Core Competencies Analytical and Numerical skills Planning and organization Teamwork Initiative
- Autonomy
- Proactivity Decision Making and Troubleshooting Internal and External customer Orientation Orientation to results Functional Competencies English
- B2: Oral and written comprehension. Appropriate use of language. Excel and Google Sheets
- Advanced Financial and Statistical knowledge
- Advanced Knowledge of operations (call center) management metrics Operation: SHRINKAGE , AHT, Occupancy
- Desirable Knowledge of Adaptive Insight
- Desirable Qualifications Studies in Finance, Business Administration, Economics or related careers
- Required Applicants should be available and willing to work on-site and/or from home depending on business needs.**
* Finance, General Finance Analyst III
- Pradera EastLast day to apply: Friday, January 16th, 2026 Position overview: The General Finance Analyst III, should become a business partner of the operating areas of the company, providing accurate decision making, preparing financial projections to determine the impact of operational decisions, and creating different analyzes required based on the needs of their internal customers. Also supports the achievement of new business lines determining prices, EBITDA margin and potential customers.

Key responsibilities
Support the development and consolidation of projections of revenue, costs and margin account. weekly monitoring the forecast of revenues and margin account; presentation of monthly results on behalf of their respective Account Managers and Operations Director, analyzing variations against the projected results, budgets, etc; validations of headcount for each of the accounts together with the retention area, payrolls and operations to calibrate personnel movements affecting the margin; support the pricing function when required, ensuring timely teams Sales, Solutions, Business Development, etc; participating in the closing month in collaboration with local and regional accounting, providing information for cost-sharing, capacity calculations, quality control information, reports required by TI etc; among other functions.

Requirements:
Minimum 95% of attendance Minimum of 6 months as a TELUS International employee Minimum of 6 months in the current position and current account/ department Minimum of 6 months in current Staff position
- Required No active disciplinary processes Schedule flexibility
- Required Availability to work on-site
- Required Core competencies: Analytical and Numerical skills Planning and organization Teamwork Initiative
- Autonomy
- Proactivity Decision Making and Troubleshooting Internal and External customer Orientation Orientation to results Functional competencies: English
- B2: Oral and written comprehension. Appropriate use of language. Excel and Google Sheets
- Advanced Financial and Statistical knowledge
- Advanced Knowledge of operations (call center) management metrics Operation: SHRINKAGE , AHT, Occupancy
- Desirable Knowledge of Adaptive Insight
- Desirable

Qualifications:
Studies in Finance, Business Administration, Economics or related careers
- Required Equal Opportunity Employer At TELUS International, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicants’ qualifications, merits, competence and performance without regard to any characteristic related to diversity. About Company TELUS Digital is the customer experience transformation partner to the world's most admired brands. Our diverse team weaves data, technology, and human ingenuity to deliver differentiated customer journeys, drive operational effectiveness, and scale AI solutions with meaningful value and positive impact. We craft real-world solutions in the moments that matter, from customer acquisition to lifelong loyalty. Enabled by our global reach
- spanning 78,000 experts in 33 countries
- and deep industry expertise, we help over 600 organizations make the customer experience feel effortless. Our solutions span Data & AI, Digital Experience & IT, CX Management and Trust & Safety. At the core of our innovation is Fuel iX™, an enterprise-grade generative AI platform that helps clients safely access and optimize leading LLMs to scale their own AI from pilot to production. Equal Opportunity Employer Statement At TELUS Digital, we are proud to be an equal opportunity employer and are committed to creating a diverse and inclusive workplace. All aspects of employment, including the decision to hire and promote, are based on applicant's qualifications, merits, competence and performance without regard to any characteristic related to diversity.