B2B Growth Operations Associate

Hace 2 semanas

, Guatemala TRIIBE, Inc. (Tribe Organics) Trabajo remoto Jornada completa
B2B Growth Operations Associate Company Description TRIIBE Organics is a fast-growing, B-Corp certified supplement brand creating science-backed products rooted in ancient traditions. Our products are non-GMO and/or USDA Organic, gluten-free, kosher, vegan, and junk-free. We are in an accelerated growth phase and are building the systems, partnerships, and team required to scale sustainably across DTC, Amazon, and Wholesale. Role Description We are looking for a B2B Growth Operations Associate to help scale TRIIBE Organics’ wholesale operation in the US and international distribution channels. Working directly with the Head of B2B Growth, you will own the day-to-day operations —from partner onboarding to sales enablement, marketplace execution and trade show coordination — building the systems, processes and insights that help our B2B channel grow efficiently. You will play a key role in keeping our commercial engine running: supporting new business development, enabling the sales process, coordinating cross-functional initiatives and helping deliver an exceptional experience for every retailer, distributor and marketplace partner while enabling sustainable commercial growth. This is a highly cross-functional role working closely with Marketing, Operations, Logistics & Fulfillment and Finance, ensuring operational excellence across our wholesale channel. This is a full-time (40h/week) contractor role, remote, working 8 am–5 pm CST. ____________________________________________________________________________________ What You’ll Own B2B Operations Support qualification of wholesale inquiries and ensure timely follow-up Own vendor application submission process, coordinating with Compliance to ensure all required documentation is submitted accurately and on time Maintain wholesale documentation, inquiry forms, and partner requirements to improve lead quality Track retailer onboarding, launch and operational KPIs, identifying opportunities to improve processes and reduce friction for new partners Own account setup processes Maintain legal documentation from resellers in order Coordinate wholesale order fulfillment end-to-end, partnering with Logistics & Fulfillment to ensure orders are delivered accurately, on time and with proactive communication to partners Create a Wholesale Partner Portal Coordinate product launches and updates with retailers (send new product item forms, follow up with retailers as needed, etc.) Build and maintain dashboards to monitor product launches, assortment status, product health and on-shelf performance across key retail partners Optimize and manage the FAIRE wholesale portal, maintaining product listings, pricing, imagery, and brand information to support wholesale sales and retailer conversion Sales Enablement Maintain line sheets, price lists, product catalogs and retailer toolkits Maintain a centralized library of updated commercial assets, ensuring the sales team always has access to the latest materials Ensure retailer and distributor education materials remain accurate and up to date Ensure launch materials are always accurate and available Support the development of sales presentations and commercial documentation Support account review cadences and documentation for strategic partners Optimize and maintain the Beacon Discovery profile, ensuring product information, certifications, imagery, and brand content are accurate, current, and optimized for buyer discovery and visibility Business Development Support Research, qualify and prioritize high-potential wholesale accounts aligned with TRIIBE’s B2B strategy Build targeted prospect lists and maintain organized outreach databases Create outbound prospecting and cold outreach email templates Prepare account research, commercial briefs and meeting materials for retailer and distributor meetings Coordinate timely follow-ups with prospects from cold outreach, discovery calls, and trade shows Maintain accurate customer records, account information and opportunity stages Track partnership opportunities from first contact through activation Generate pipeline reports and commercial insights to support decision-making by the Head of B2B Growth Capture and organize retailer, distributor and marketplace feedback, identifying recurring themes and sharing insights with the Head of B2B Growth to support commercial and product decisions Trade Shows & Events Coordinate trade show logistics and preparation Research exhibitors and buyers and schedule meetings ahead of each trade show Prepare commercial materials before events Execute structured lead capture, qualification and CRM updates during and immediately after trade shows Ensure timely follow-up after each event Maintain post-event reporting and pipeline updates Cross-functional Coordination Coordinate product launches, assortment updates and retailer requests across Marketing, Operations, Logistics & Fulfillment and Compliance Ensure all commercial commitments made to retailers are executed internally on time Serve as the operational hub of the B2B team, ensuring seamless communication and execution across internal teams and external partners ____________________________________________________________________________________ You Might Be a Fit If You Have 2–5 years of experience in Sales Operations, Sales Enablement, Account Management or B2B Operations Love building scalable processes and continuously improving the way teams work Are highly organized, process-driven, and comfortable managing multiple accounts and platforms at once Enjoy working in an entrepreneurial environment where you can build processes from scratch and continuously improve them as the business scales Are willing to travel Communicate clearly and professionally in English Are comfortable working cross-functionally in a fast-moving startup Are comfortable with CRM and project management tools and keeping records consistently up to date Take ownership and proactively solve problems before they escalate Bonus Experience within supplements, CPG, food or wellness Experience with wholesale marketplaces such as Faire or iHerb Experience supporting trade shows or distributor relationships Experience with international distributor relationships _______________________________________________________________________________________ To Apply Please complete the application form and upload your CV via the link below: https://forms.gle/RhdmCwAcTy8DLSJB7 Please note: Due to the high volume of applications, only shortlisted candidates will be contacted.