New Hire Concierge

Quality Supervisor Handle executive complaints (investigating and updating tracker) Facilitates internal and external calibration in the absence of a QA supervisor Provides coaching and feedback to Quality Analysts regarding their performance Attends regular calibration with client and operations Conducts team meeting to discuss quality updates Sends out QA...

  About the Job   The Trainer, Trust & Safety, leads the end-to-end learning lifecycle for Trust & Safety teams, encompassing onboarding, policy deployment, nesting floor supervision, and targeted upskilling. The position ensures new hires transition smoothly into live production while achieving strict baseline accuracy standards.   As a Trainer, Trust &...

Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world-class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during their trips, ensuring every interaction leaves them feeling confident and excited about their journey. Key Responsibilities Deliver exceptional customer...

Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world-class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during their trips, ensuring every interaction leaves them feeling confident and excited about their journey. Key Responsibilities Deliver exceptional customer...

Join our team as a Virtual Travel Experience Agent! Your mission is to deliver world-class hospitality remotely. You will guide clients through their travel preparations and provide ongoing support during their trips, ensuring every interaction leaves them feeling confident and excited about their journey. Key Responsibilities Deliver exceptional customer...

About the Job   We are changing the way people think about customer service, and we need your help!    We’re looking for a Resource Planner to join our Workforce Team, who supports IntouchCX’s resource planning initiatives from a staffing point of view. This role is responsible for scheduling, tracking and assisting in the execution of intraday...

About the Job   We are changing the way people think about customer service, and we need your help!   We’re looking for a Resource Planner to join our Workforce Team, who supports IntouchCX’s resource planning initiatives from a staffing point of view. This role is responsible for scheduling, tracking and assisting in the execution of intraday...

About the Job   We are looking for a Human Resources Specialist to join our team and monitor all Human Resource functions.   The HR Specialist’s responsibilities include preparing compensation and benefits packages, enforcing company policies, and maintaining updated employee records. To be successful in this role, you should have a good understanding of...

Athena is on a mission to improve how people work and live. Our membership helps busy leaders unlock the power of their talent and time with dedicated daily support from an Athena Executive Assistant. We’ve supported thousands of leaders—from startup founders, to high-level executives to solopreneurs. And we’re growing rapidly with a waitlist...