System Administrator

Job Title: Systems Administrator – MSP

Company: U.S.-Based IT Consulting & Managed Service Provider (MSP)

Applicants: Remote (Candidates preferred from LATAM countries)

Hours: Full-Time, Monday through Friday (Weekends Off)

Compensation: $2,500 USD per month

Job Type: Full-Time

Company Overview

We are a rapidly growing U.S.-based Managed Service Provider (MSP) delivering secure, cloud-first IT solutions and exceptional client service. Our team is dedicated to scaling businesses efficiently while providing employees with professional growth, training, and opportunities to lead in a fast-paced IT environment.

Job Summary

The Systems Administrator is a critical technical role responsible for managing and optimizing our internal IT systems, security infrastructure, and automation processes. You will oversee the entire technology stack, implement automations, support Level 1 and Level 2 teams, and maintain the security and efficiency of client-facing and internal systems. This role is ideal for someone who thrives in a fast-paced MSP environment and is eager to contribute to innovative IT solutions.

Key Responsibilities

• Manage internal technology systems including RMM, PSA, EDR, SIEM, DNS filtering, ITDR, application whitelisting, and RPA platforms

• Develop, optimize, and document automation workflows to improve operational efficiency

• Serve as the technical escalation point for Level 1 and Level 2 support teams

• Execute IT projects within timelines and budgets, coordinating across teams

• Maintain robust security posture across all internal and client-facing systems

• Mentor junior team members and provide guidance on best practices

• Report on technical metrics, project progress, and system performance to leadership

Requirements

• 3–5 years of hands-on experience in a Managed Service Provider (MSP) environment

• Strong expertise in RMM and PSA platforms, enterprise security tools, and automation platforms

• Excellent communication skills for explaining technical concepts to non-technical stakeholders

• Proven project management skills and ability to meet deadlines

• Self-motivated, detail-oriented, and committed to thorough documentation

• Willingness to learn and adopt new tools, particularly RPA and AI-based automation

Preferred Qualifications

• Experience with PowerShell, Python, or other scripting languages

• Familiarity with Microsoft 365 and Azure environments

• Security certifications (CompTIA Security+, Microsoft, or vendor-specific)

• Background in cybersecurity operations or threat analysis

• ITIL or project management certifications

• Exposure to AI/ML tools and automation governance frameworks

Why Join Us?

• Fully remote position with a U.S.-based team

• Competitive monthly pay with opportunities for career growth

• Be part of a rapidly scaling MSP with plans to 10x the business in 5 years

• Work on AI-powered automation and innovative IT solutions

• Supportive and growth-oriented work culture with direct access to leadership

How to Apply

Qualified candidates are encouraged to submit their applications through our career website:

https://osprey-strategic-