Operations Specialist

hace 6 días

Guate, Guatemala Allied Global A tiempo completo

The Operations Specialist is responsible for supporting the day-to-day operational success of our clients. The Operations Specialist consistently communicates with various operational support teams to provide guidance and support whilst completing various operational tasks. They partner with Client Success, Programs, Implementations, and other internal business partners as they relate to claim, user and dealer maintenance, closely monitors trends, and identifies issues while looking at problems with a solution lens and continuous focus on innovation.

What you will be doing

  • :Complete daily tasks in support of client operations including but not limited to, claim validation, customized reporting and specialized processing, program support and payfile reviews
  • .Update and maintain relevant process documentation and confluence knowledge database to reflect current andaccurate processes
  • .Maintain SLA's in FreshDesk ticketing systems to ensure prompt responses and high-quality standards
  • .Monitor relevant SLA's and work to create action plans where possible
  • .Manage SharePoint database library and google drive where applicable
  • .Drive standardization into day-to-day functions which include updating and amending processes

**.

What you'll bring to this rol**

  • e:Strong interpersonal and communication skill
  • s.Strong attention to detai
  • l.Operates with a high degree of integrit
  • y.Advanced knowledge of MS office suite with focus on Exce
  • l.SQL Knowledge beneficial but not require
  • d.Reliable, team playe
  • r.Ability to assess data analytically and obtain a foundational understanding of program
  • s.Reviews tasks at hand with an analytical lens to realize operational efficiencie
  • s.Understanding of client's platforms and business offering

s.

  • Commercial Operations Specialist

    hace 1 día

    Guate, Guatemala Capgemini A tiempo completo

    Job Description Commercial Operations SpecialistWe are seeking a Commercial Operations Specialist with exceptional communication skills in Portuguese and English to support business activities in a dynamic, international environment. In this role, you will conduct market research, analyze business landscapes, support collaboration and agreement processes...

  • Operations & Compliance Specialist

    hace 5 días

    Guate, Guatemala DASH A tiempo completo

    We are looking for a highly proactive and detail-driven Operations & Compliance Specialist to support the daily operations of a commercial cleaning contractor in New York City. This role requires someone who takes initiative, follows up without being asked, and keeps schedules, reports, and compliance tasks accurate and up to date every day. The right...

  • Customer Operations Specialist CAC

    hace 6 días

    Guate, Guatemala Syngenta Group A tiempo completo

    Descripción de la empresa Sobre Syngenta Syngenta es un líder mundial en innovación agrícola con presencia en más de 90 países. Nos enfocamos en desarrollar tecnologías y prácticas agrícolas que empoderen a los agricultores para alimentar a la población mundial mientras preservan nuestro planeta. Nuestros descubrimientos científicos ofrecen...

  • Customer Operations Specialist CAC

    hace 5 días

    Guate, Guatemala Syngenta A tiempo completo

    Descripción de la empresaSobre SyngentaSyngenta es un líder mundial en innovación agrícola con presencia en más de 90 países. Nos enfocamos en desarrollar tecnologías y prácticas agrícolas que empoderen a los agricultores para alimentar a la población mundial mientras preservan nuestro planeta. Nuestros descubrimientos científicos ofrecen mejores...

  • Operations Manager

    hace 1 día

    Guate, Guatemala Capgemini A tiempo completo

    Job Description Commercial operations specialistWe are looking for a professional with strong communication skills in Portuguese and English to support business activities in a dynamic, international environment. This role involves research, coordination, and collaboration across multiple teams to ensure smooth operations and continuous improvement.Key...

  • Temple Facilities Specialist

    hace 1 día

    Guate, Guatemala The Church of Jesus Christ of Latter-day Saints A tiempo completo

    Temple Facilities Services Division is responsible for maintaining all temples around the world.  The Temple Facilities Maintenance Specialist (TFMS) position is critical to the management and general business operations of the department.  The incumbent is responsible for implementation, providing initial and ongoing training, and maintaining the key...

  • Customer Success Specialist with Coffee Experience

    hace 1 día

    Guate, Guatemala Pro Coffee Gear A tiempo completo

    Job Title: Customer Success SpecialistLocation: Remote (Global)Company: Pro Coffee GearPro Coffee Gear is a rapidly growing e-commerce company at the forefront of the coffee equipment industry. We are seeking an experienced and proactive Customer Success Specialist to lead and evolve our global customer experience function. This strategic role is...

  • Tag Management Specialist | 100 Remote | LATAM

    hace 1 semana

    Guate, Guatemala Prometeo Talent A tiempo completo

    About UsPrometeo Talent is a recruitment firm with a strong presence across the Americas and Europe. We specialize in connecting companies with outstanding tech and digital operations professionals.We're partnering with a U.S.-based company focused on marketing effectiveness measurement across multiple channels. They support global advertising teams by...

  • Customer Payment Support Specialist

    hace 1 día

    Guate, Guatemala GoTo A tiempo completo

    Job DescriptionWhere you'll work:Guatemala City, GuatemalaAccounting and Finance at GoToOur Accounting and Finance team is the backbone of GoTo's business operations. Here, you'll collaborate across departments and leverage cutting-edge AI solutions to drive accuracy, efficiency, and agility. We're passionate about using technology to automate processes,...

  • Inventory & Merchandising Specialist

    hace 1 día

    Guate, Guatemala Latino Legends A tiempo completo $1,500 - $1,750

    Inventory & Merchandising Specialist Compensation & BenefitsCompensation: $1,500 USD/month - $1,750 USD/month based on experienceEngagement: Contractor positionPaid Time Off: 11 PTO days per yearHolidays: U.S. holidays offAdditional Perks: Holiday bonusesLocation & ScheduleLocation: Remote (Latin America)Schedule: 8:00am–5:00pm CST or 9:00am–6:00pm...