Operations Supervisor

hace 12 horas

Guate, Guatemala Conduent Business Services A tiempo completo
Job Summary

Conduent Business Services is seeking a skilled Operations Supervisor to join our team. As a key member of our organization, you will be responsible for overseeing daily tasks, supervising business, technical support, and production teams, and ensuring team results meet established standards.

Key Responsibilities
  • Supervise and coordinate team efforts to achieve overall company and client goals.
  • Manage performance appraisals, pay reviews, and training for team members.
  • Evaluate and organize information to solve problems and challenges.
  • Provide supervision, coaching, and quality checks to support associate progress.
  • Deliver quality, productivity, and compliance KPI reports.
Requirements
  • Broad technical expertise and industry knowledge.
  • Ability to manage hiring and termination actions and training for multiple employees.
  • Comprehensive understanding of processes, procedures, systems, and concepts.
  • Strong communication skills to share ideas and information.
What We Offer

As a Conduent Business Services employee, you will have the opportunity to personally thrive, make a difference, and be part of a culture where individuality is noticed and valued every day.

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