Customer Experience Expert

hace 7 días

Zona Diez, Guatemala Advanced Call Center Technologies A tiempo completo

At Advanced Call Center Technologies, we are seeking a talented Customer Experience Expert to join our team. This role is perfect for individuals who excel in communication and problem-solving skills.

In this position, you will be the face of our company, interacting with customers to resolve their inquiries and provide top-notch service. Your excellent negotiation skills and ability to think on your feet will make you a valuable asset to our team.

As a Customer Experience Expert, you will receive comprehensive training in computer skills, business processes, and interpersonal communication. Our positive company culture and employee-owned structure offer opportunities for advancement and personal growth.

Some key responsibilities of this role include:

  • Responding promptly to customer needs and soliciting feedback to improve service
  • Maintaining confidentiality and remaining open to others' ideas
  • Speaking clearly and persuasively in positive or negative situations

We are an Equal Opportunity Employer, committed to creating a diverse and inclusive work environment.

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