Technical Support Specialist

Are you a customer-focused and results-driven individual looking for a challenging and rewarding role? Do you have excellent communication and problem-solving skills? If so, we encourage you to apply for the Customer Experience Representative position at Advanced Call Center Technologies.

At Advanced Call Center Technologies, our mission is to deliver exceptional customer service and exceed customer expectations. We strive to create a positive and supportive work environment that fosters growth, development, and employee satisfaction.

We are committed to hiring talented and dedicated individuals who share our vision and values. As a Customer Experience Representative, you will have the opportunity to make a real difference in our customers' lives and contribute to the success of our company.

The responsibilities of a Customer Experience Representative include:

• Responding to customer inquiries and resolving issues promptly and efficiently
• Maintaining accurate records and documentation
• Providing excellent customer service and support

To succeed as a Customer Experience Representative, you must:

• Have a high school diploma or equivalent
• Be fluent in spoken and written English
• Have previous call center or similar customer service experience (preferred)

• A competitive starting monthly base salary of up to $7,400 USD
• Attendance bonuses once in production
• Performance bonuses up to $800 USD
• Flexible schedules and paid time off
• Opportunities for professional growth and development