Senior Ramp Agent

"Involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities , despatch activities and local customer service. While operational tasks may be part of these roles, the majority of time is spent on office-based activities.
Lead or senior levels of these positions may:
• Handle escalated or more complex issues,
• Coordinate team activities or those of agency contract staff,
• Support supervisor or manager activities,
• Support the design, review and implementation of processes and procedure."

Under limited guidance complete the following tasks:
• Coordinates all local ground operations relating to the operational interface between aircraft marshaling, loading, and unloading activities.
• Ensures that trunk aircraft is loaded /unloaded in a safe and efficient manner.
• Completes all related paperwork and manifests in an accurate and timely manner. 
• Computes proper weight and balance of aircraft before take-off. 
• Ensures all ground and ramp equipment is in a proper operating and safe condition through periodic inspection. 
• Drives and operates mechanical ground equipment and instructs ground handling personnel in proper usage. 
• Coordinates any flight delays, overflows, cancellations, and re-routes. 
• Coordinates aircraft servicing with local contractors. 
• Completes and maintains updated records of all related paperwork. 
• Leads and provides technical support to cargo handling employees.
• Ensures that all related FedEx policies, rules, procedures, and norms are followed. 
• Provides marshaling for arriving/departing flights and operates ground equipment. 
• Ensures all ramp functions and security procedures are performed in accordance with established FedEx policies and procedures. 
• Conform to airport regulations, transportation security administration, requirements established by local airport.
• Ensures that hazardous materials are labeled, loaded, and well documented before departure. 
• Sorts and properly scans all inbound and outbound IP.
• May be required to perform other duties as assigned.

Minimum Requirements:
Minimum Education:
•  High School degree/Equivalent.
•  Fluent in English.

Minimum Experience:
•  Three (3) years' experience in an airport ramp procedures and aircraft ground support preferred.   

Minimum Required Skills: 
• Knowledgeable of company services and products preferred.
•  Ability to lift 75 lbs. and to maneuver any single package weighing up to 150 lbs. with appropriate equipment.
•  Successful completion of approved Company Ramp Agent Training Course.
•  Excellent written and verbal communications skills
•  Valid driver's license and Operations Officer License
•  Accuracy & Attention to Detail.
•  Microsoft Office & PC Skills
•  Planning & Organizing Skills
•  Interpersonal Skills
•  Problem Solving Skills

FedEx es ampliamente reconocida como una empresa de clase mundial. Nos sentimos honrados y orgullosos de ser reconocidos constantemente como un gran lugar para trabajar, un innovador en cuanto a tecnología y una de las empresas más admiradas y respetadas del mundo.

FedEx es nombrada constantemente entre las marcas más valiosas y admiradas del mundo. Algunos de nuestros premios recientes incluyen:

• 2020 - Empresas más admiradas del mundo de Fortune (#14 )
• 2019 - Mejores lugares para trabajar de Fortune (#15)
• 2019- Uno de los "mejores empleadores para la diversidad" de Forbes
• FedEx LAC 2020 incluido en el ranking de Mejores lugares para trabajar en América Latina de Great Place to Work (#24)
• 2021- FedEx México fue incluido en el Ranking GPTW por 18 años consecutivos
• 2020- FedEx México recibió la Certificación CEMEFI por 13 años consecutivos respaldando a FedEx como empresa socialmente responsable
• 2021 - FedEx Chile fue recertificado con Giro Limpio, un sello de la Agencia de Energía Sostenible que busca mejorar la eficiencia energética del sector de transporte terrestre, mediante la reducción del consumo de combustible y las emisiones de gases de efecto invernadero.
• FedEx Uruguay 2019 seleccionado por GPTW entre las 5 mejores empresas para trabajar

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