Contract Manager

We are looking for an experienced Contract Manager to serve as the point of contact for one or more client engagements in respect of all contract related matters, including client facing interactions.

Reporting into the global Contract Lifecycle Risk Management (CLRM) function, you will use your contracting knowledge and experience gained in respect of a variety of IT services contracts to promote and help apply contract commercial management best practices in a pragmatic way to all aspects of Cognizant’s relationship with the client, from proposal stage, through SOW negotiation, service delivery & completion for a variety of IT services contracts.

We are looking for confident and intellectually curious people to join the team. To succeed here, you need to be a self-starter with an entrepreneurial mindset who is willing to try new ways of doing things, initiate and drive outcomes taking responsibility and accountability. You are comfortable relying on your experience and judgment to navigate ambiguity and adapt to changing circumstances. A savvy communicator with great people skills, you are a team player who will be comfortable building relationships with a geographically dispersed team and with stakeholders in other functions.

Key Responsibilities:

·Point of contact for your engagement team and client/s on all contractual matters, including contract performance/ compliance, SOWs, MSA Amendments, and contractual queries, and coordinating inputs from internal stakeholders and with the client.

·Facilitate contract related governance meetings with the engagement leads and client sourcing / procurement team and support creation of contractual reporting to the client.

·Contract drafting/review of various forms of contractual documents, coordinating with relevant SMEs as appropriate and supporting necessary escalations.Work with SMEs to prepare pragmatic responses/ mark ups to client drafts and collaborate with leadership in supporting them in setting and executing on their negotiation strategy.

·Act as a subject matter expert and trusted advisor on contract related matters including the application of the contracting provisions, policy, and in defining and implementing end-to-end contracting governance processes and procedures, collaborating cross functionally.

·Provide advice and guidance on the contract obligations, drive and track all party’s compliance.

·Creation and socialization of content such as guidance, checklists and templates to raise contract awareness and educate the engagement teams on best practices.

·Liaise with procurement and engagement team to negotiate / manage subcontractor contracts.

·Work with engagement leadership, sales /delivery team, other internal SMEs and the client to identify risks and broker resolutions to any challenges, disagreements and escalations that arise.

·Responsible for the maintenance of a full set of contractual records, including contract documents, key contract-related correspondence, logs, status reports and optimized use of related toolsets.

·Oversee offshore CLRM support for the engagement.

Must Have Skills

MS Excel Minimum Bachelor’s degree (in Business, Commerce, Management, Law or Finance an advantage) Minimum 7+ years of experience in the IT Services Industry (Infrastructure, Applications, and BPO)

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Apr 08 2024

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